Senior QA Analyst, Secure Remote Access

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🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟠 Senior

🔧 QA Engineer (Quality Assurance)

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Keeper Security, Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2011

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

💰 Private Equity Round - Keeper Security on 2023-05

Cybersecurity • SaaS • Enterprise

Keeper Security, Inc. is a cybersecurity company that delivers cloud-first, zero-trust privileged access management (PAM) and password management solutions. Its KeeperPAM platform, secrets manager, endpoint privilege manager, and related products secure credentials, sessions, and remote access for enterprises, MSPs, and public-sector organizations using end-to-end encryption and a zero-knowledge architecture. Keeper operates primarily as a SaaS provider, emphasizes stringent compliance (FedRAMP, ISO, SOC 2, FIPS, PCI DSS, HIPAA), and is focused on preventing data breaches and managing privileged access across large-scale environments.

📋 Description

• Design and execute test plans for Keeper Connection Manager features and secure remote access workflows • Perform functional, integration, regression, system and exploratory testing across KCM components • Validate remote access workflows using protocols such as SSH, RDP and VNC • Test KCM behavior across different operating systems, network conditions and enterprise environments • Validate authentication, authorization, session management, access controls and encrypted communication workflows • Reproduce, document and track defects with clear technical detail, logs and steps to reproduce • Work closely with Engineering to troubleshoot complex issues involving networking, connectivity, performance and system behavior • Validate new KCM integrations and deployment configurations across cloud and on-premises environments • Build and maintain test cases, regression suites and QA documentation to improve release confidence • Participate in sprint planning, requirement reviews and release validation activities • Use AI-assisted tools such as Claude, ChatGPT or similar platforms to support test design, troubleshooting, defect analysis and documentation

🎯 Requirements

• 5+ years of experience in software quality assurance, QA analysis or a related testing role • Experience testing complex enterprise software, infrastructure products or security-sensitive applications • Strong understanding of networking concepts and client-server communication • Hands-on experience testing SSH, RDP, VNC, database protocols (MySQL, PostgreSQL, SQL Server), or Kubernetes remote access • Experience with functional, integration, regression and system-level testing • Strong troubleshooting skills, including analyzing logs, reproducing complex defects and isolating root causes • Experience testing across Windows, Linux and/or macOS environments • Familiarity with cloud environments, virtualization and DevOps workflows • Experience with APIs, databases or backend services as part of end-to-end testing • Strong understanding of authentication, authorization and secure access concepts • Experience using defect tracking and test management tools such as Jira, TestRail or similar • Ability to work closely with Engineering and Product teams in an Agile development environment • Ability and willingness to use AI-assisted tools effectively to improve test development, analysis, troubleshooting and documentation • Bachelor’s degree in Computer Science, Engineering, Information Systems or a related field, or equivalent practical experience • Qualified candidates must be a U.S. Person, defined as a U.S. citizen or lawful permanent resident • Preferred: experience testing privileged access management, secure remote access or cybersecurity products • Preferred: experience with network troubleshooting tools and packet analysis • Preferred: familiarity with automated testing or scripting using Python, JavaScript or similar languages • Preferred: experience testing performance, reliability or high-availability scenarios • Preferred: familiarity with Docker, Kubernetes or containerized environments • Preferred: experience testing enterprise deployments involving proxies, firewalls, VPNs or restricted networks • Preferred: familiarity with Remote Browser Isolation or secure web gateway technologies • Preferred: familiarity with Apache Guacamole or KCM’s underlying gateway architecture • Preferred: experience testing PIV/CAC smart card authentication or federal identity standards

🏖️ Benefits

• Medical, Dental & Vision (inclusive of domestic partnerships) • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life • Voluntary Short/Long Term Disability Insurance • 401K (Roth/Traditional) • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) • Above market annual bonuses