Solution Architect

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🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💻 Solutions Engineer

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Kipu

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

🍽️ Food & Beverage

📦 Logistics

💼 Consulting

Food & Beverage • Logistics • Consulting

Kipu is a cloud-based point-of-sale and business management system for small and medium retailers and restaurants in Latin America. It runs on mobile, tablet, and desktop, includes electronic invoicing, inventory and sales control, and offers monthly, no-contract pricing with automatic updates. Designed for entrepreneurs, Kipu simplifies order taking, inventory management, and payments to help bodegas, restaurants, and retail stores operate and grow.

📋 Description

• Serve as the primary technical and domain resource supporting Account Executives through the full sales cycle • Support New Logo and Existing Business segments in an assigned major domain and at least one minor domain • Lead consultative discovery and workflow analysis with prospects and clients from end users to C-suite executives • Uncover pain points and translate insights into tailored value propositions • Deliver customized product demonstrations using maintained demo environments, scripts, and playbooks • Connect Kipu's platform to measurable customer outcomes • Address technical, integration/API, and compliance/regulatory questions during sales cycles • Support deal advancement and cross-sell opportunities within Kipu's existing customer base • Support RFP responses, security questionnaires, and requirements documentation • Partner with Engineering and Product on sign-off where needed • Maintain expertise in a major domain and build working knowledge in a minor domain through ongoing enablement • Partner with Implementation and Customer Success on technical and domain handoff from sale to onboarding • Capture field and market insight to inform Kipu's product roadmap and sales enablement content • Use AI tools to prepare for discovery and tailor demonstrations • Team-sell alongside Account Executives from discovery through contract close and handoff to Implementation

🎯 Requirements

• 2+ years of experience in Sales Engineering, Solutions Consulting, or specialist sales support within healthcare SaaS • Behavioral health technology strongly preferred • Demonstrated product depth in at least one platform domain: RCM, Compliance/GRC, EMR, or CRM/Alumni Engagement • Proven ability to build working knowledge in a second platform domain • Comfortable presenting live, technical, and consultative demonstrations to clinical, billing, technical, and executive audiences • Working understanding of APIs, system integrations, and data flows • Familiarity with healthcare interoperability standards HL7 and FHIR is a plus • Business acumen to discuss revenue cycle, compliance, or clinical outcomes with financial, operational, and clinical leaders • Experience supporting deal advancement as part of a team-selling motion • Familiarity with Challenger Sales methodology is a plus • Experience or familiarity with the Addiction Treatment and Behavioral Health industry strongly preferred • Familiarity with AveaOffice, Kipu EMR, or other behavioral health platforms is an asset • Comfortable using AI tools for personal productivity and discussing their efficiency gains and measurable impact • Proficiency with Microsoft Office Suite, Salesforce, and standard sales enablement tools • Bachelor's degree or equivalent experience • Willingness to travel up to 25%

🏖️ Benefits

• Expandable PTO • 11 paid holidays • Health insurance • Dental insurance • Vision insurance • Disability insurance • Life insurance • Parental leave • Pet insurance • 401(k) with company match • Variable compensation tied to the performance of the full sales team supported against the bookings plan and company scorecard