Senior Reliability Engineer

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Kohl's

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1962

💄 Beauty

⚕️ Healthcare Insurance

🧘 Wellness

Beauty • Healthcare Insurance • Wellness

Kohl's is a skincare solution brand that emphasizes science in its product development. It focuses on creating effective skincare products that are formulated with proven ingredients and cutting-edge technology, like QuSome®, to enhance and rejuvenate the skin. Committed to addressing a variety of skin issues, Kohl's offers targeted treatments designed to achieve healthy and beautiful skin while ensuring high standards of effectiveness with no unnecessary extras.

📋 Description

• Ensure the resilience and availability of Kohl’s systems and applications • Collaborate closely with development teams • Contribute to architectural designs • Conduct risk assessments and design for failure • Implement robust monitoring and failover mechanisms • Drive error budget and Service Level Objective (SLO) adoption across products • Drive incident response efforts, perform root cause analysis and implement preventative measures to enhance system reliability • Establish consistent practices that elevate Kohl’s operational excellence through automation and process improvements • Follow software lifecycle and drive reliability, observability, and efficiency across product teams within an assigned domain • Identify repeated toil and find opportunities for automation and risk reduction • On-call on a rotation to respond to production incidents and conduct blameless retros and root-cause analyses (RCAs) to drive a culture of continuous improvements • Proactively identify failures before they cause outages using chaos engineering techniques such as edge cases, failure modes and design review • Advise on capacity planning and provide continuous assessments on systems behavior and consumption • Work with product managers to identify and prioritize work for reliability best practices (i.e., leveraging SLIs/SLOs/Error Budgets) • Mentor and assist engineers on the team

🎯 Requirements

• Bachelor's Degree or equivalent in MIS, Computer Science or related field • 4+ years of experience in software development • Strong programming skills in one or more languages (Java, Python, Go or Node.js) • In-depth knowledge of systems architecture, operating system internals and network fundamentals • In-depth knowledge of application design patterns, event-driven architecture, database schemas, and testing strategies • Experience with multi-region application troubleshooting and performance tuning • Working experience with one cloud platform (GCP, AWS, or Azure) • Working experience with monitoring techniques and tools (e.g., CloudWatch, Grafana, Prometheus, OpenTelemetry, Tracing)

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development