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Senior Sales Engineer

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🔥 5 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

💸 Sales Engineer

👻 Ghost score 13%

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Logo of Kontakt.io

Kontakt.io

51 - 200 employees

Founded 2013

🏥 Healthcare

🤖 Artificial Intelligence

🔧 Hardware

💰 $47.5M Series C - Kontakt.io on 2024-04

Healthcare • Artificial Intelligence • Hardware

Kontakt. io is a provider of intelligent healthcare operations solutions that combines real-time location systems (RTLS), IoT hardware, and AI-driven orchestration to optimize hospital workflows. The company offers IoT devices and a cloud platform (KIO) for asset management, staff safety and duress, patient journey and flow optimization, temperature monitoring, indoor navigation, analytics, and integrations with EHRs like Epic. Kontakt. io positions its platform as delivering immediate operational ROI for hospitals—improving asset utilization, reducing equipment rentals and length of stay, and accelerating staff response times—while enabling predictive, agentic AI to align resources with patient demand in real time.

📋 Description

• Partner with Sales to qualify opportunities, scope solutions, build proposals, and design implementation approaches • Lead discovery sessions with clinical, operational, and IT stakeholders, focusing on patient flow and care operations • Deliver demos, solution presentations, and PoCs connecting technology to clinical and financial outcomes • Answer technical questions on data architecture, APIs, security, and integrations during sales calls • Prepare written answers including RFPs, security questionnaires, and architecture reviews • Design integration approaches with Epic, other EHRs, ServiceNow, nurse call systems, and HL7-based systems • Design RTLS and location-based solutions using Kontakt.io and partner infrastructure • Create technical documentation, statements of work, and solution designs • Use AI tools for research, demo and PoC preparation, proposal drafting, and call follow-up • Bring customer feedback to Product Management to shape roadmap priorities • Deliver onboarding and training for internal teams, partners, and customers • Travel approximately 40% for onsite customer visits, pilots, and go-lives

🎯 Requirements

• 5 years in Solutions Engineering, Pre-sales, or a similar customer-facing technical role; strong candidates with 1-3 years and relevant healthcare exposure will be considered • Natural presence with customers; warm, personable, and credible with executives and clinicians • Ability to explain complex technology in plain language • Technical depth in SaaS architecture, REST APIs, cloud infrastructure, AWS, and security basics • Working knowledge of data lakehouse concepts, including Databricks, Snowflake, Delta/Iceberg, real-time event data modeling, and analytics exposure • Familiarity with HL7 v2, FHIR, interface engines, Epic, ServiceNow, and healthcare integration patterns • AI-forward mindset and use of AI tools in daily work • Hands-on experience with technical demos, pilots, PoCs, and solution validation • Scripting ability in Python, JavaScript, or similar • Bachelor's degree in Engineering, Computer Science, or related field, or equivalent experience • Preferred: experience with patient flow, capacity management, bed management, clinical operations applications, Epic integrations, RTLS, BLE, WiFi, networking, IT infrastructure, hospital IT security, Docker, relational databases, cloud-native architectures, and enterprise healthcare sales teams

🏖️ Benefits

• Equity in a high-growth company scaling toward $100M+ ARR and backed by leading investors • Full health, dental, and vision coverage • 401(k) • Paid time off • Paid parental leave • All the tools you need to do your best work • Remote work with regular travel to meet customers

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