Field Service Engineer – Laboratory Automation

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🦌 Connecticut, New Jersey, +2 more states – Remote

🦌 Connecticut – Remote 🏖️ New Jersey – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote

💵 $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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Labman

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1979

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Labman is a leading provider of laboratory automation and technology solutions, specializing in custom projects, instrument development, and software for a variety of lab workflows. Founded in 1979, Labman combines extensive engineering expertise with industry-leading products to enhance efficiency and precision across multiple sectors. Their innovative technologies support manufacturing, quality control, and data management in laboratories globally, particularly in highly regulated industries such as pharmaceuticals and medical devices.

📋 Description

• Install, commission, maintain and repair Labman automation systems • Carry out preventive maintenance, repairs and system upgrades • Provide remote and onsite technical support • Diagnose mechanical, electrical, pneumatic and electromechanical faults • Support FAT, SAT and system validation activities • Deliver customer training following installation and service visits • Investigate technical issues and implement corrective actions • Work with Labman UK engineering teams to resolve complex problems • Maintain accurate service records and provide field feedback to improve system reliability • Build strong, professional relationships with customers

🎯 Requirements

• Strong hands-on mechanical, electrical, electromechanical or mechatronics aptitude • Excellent analytical and problem-solving skills • Experience assembling, repairing, maintaining or troubleshooting technical equipment • Ability to interpret engineering drawings, schematics and technical documentation • Confidence using hand tools, diagnostic equipment and measurement instruments • Strong communication and customer service skills • Ability to work independently, prioritise tasks and take initiative • Good IT skills, including Microsoft Office • Willingness to travel extensively throughout the US • Valid US driver’s licence and eligibility to travel internationally • PhD, Master’s or Bachelor’s degree in Physics, Chemistry, Materials Science, Chemical Engineering, Mechanical Engineering, Mechatronics or a related discipline welcomed • Experience with laboratory automation, robotics, scientific instrumentation or industrial automation is advantageous but not essential

🏖️ Benefits

• Medical, dental and vision insurance • 401(k) retirement plan • Paid Time Off (PTO) and company holidays • Company laptop, mobile phone and required service tools • Business travel expenses reimbursed • Ongoing technical training and career development • Opportunity to work with cutting-edge laboratory automation systems • Travel opportunities across the US and to Labman HQ in the UK