Senior Program Manager, Revenue Operations

🔥 4 minutes ago

🇺🇸 United States – Remote

💵 $116k - $159.5k / year

⏰ Full Time

🟠 Senior

💹 Revenue Operations

🦅 H1B Visa Sponsor

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LaunchDarkly

201 - 500 employees

Founded 2014

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 $200M Series D on 2021-08

Consulting • Healthcare • Logistics

LaunchDarkly is a software company offering a platform for feature management and experimentation. Its solutions allow developers to control software releases through feature flags, enabling safeguarded and progressive rollouts. The platform integrates with various developer tools and supports multiple programming languages to streamline deployment and improve the developer experience. LaunchDarkly's solutions cater to industries including financial services, healthcare, high tech, retail, and government, among others, providing a robust infrastructure that aids in delivering customized and targeted user experiences.

📋 Description

• Translate strategic priorities into structured program plans • Define milestones, owners, and deliverables • Track progress and outcomes against plan • Manage dependencies and escalate blockers as needed • Establish operating rhythms for cross-functional programs • Run status and steering meetings • Maintain decision and action logs • Standardize reporting across programs • Coordinate across RevOps and Field teams, including Sales, CS, and Marketing • Clarify roles and responsibilities across program stakeholders • Align teams on priorities and timelines • Facilitate decisions and communicate updates to stakeholders and leadership • Identify risks early and maintain risk logs • Develop mitigation plans • Resolve cross-functional dependencies • Escalate decisions requiring leadership input

🎯 Requirements

• 10+ years of experience in program management, project management, or operations, ideally supporting a Revenue Operations, Sales Operations, or GTM function • Strong track record running cross-functional programs with multiple stakeholders and competing priorities • Experience establishing program governance — operating rhythms, status reporting, decision logs — from scratch • Comfortable managing risk logs, mitigation plans, and escalation processes • Excellent communication and facilitation skills; able to align stakeholders across Sales, CS, Marketing, and RevOps • Data-driven mindset; comfortable defining and tracking success metrics for programs • Experience with Project Management tools (Jira, Asana, Monday) • PMP, Agile/Scrum certification, or equivalent experience a plus • GTM tool implementation a plus • Project Management tool experience a plus • Experience in B2B SaaS preferred

🏖️ Benefits

• Restricted Stock Units (RSUs) • Health insurance • Vision insurance • Dental insurance • Mental health benefits • Equal opportunity employer • Disability accommodation support

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