Banking Relationship Manager

🔥 5 minutes ago

🇺🇸 United States – Remote

💵 $60k - $65k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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LeafLink

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2016

📦 Logistics

📣 Marketing

💼 Consulting

💰 $100M Series D on 2023-02

Logistics • Marketing • Consulting

LeafLink is a leading technology platform that connects cannabis businesses for modern, wholesale e-commerce. LeafLink facilitates streamlined commerce by providing a platform for brands to increase exposure, process orders from buyers, and access analytics. For retailers, it offers the ability to discover new products and order all brands in one online cart for free. LeafLink's ecosystem includes marketplace solutions, payments, logistics, advertising, and insights to optimize workflows for both brands and retailers. Catering specifically to licensed, wholesale cannabis operators, LeafLink simplifies processes such as payment tracking and order management, leveraging integrations with top ERP and CRM systems. Operating in over 30 markets primarily in the United States, LeafLink stands as a central hub for wholesale cannabis transactions.

📋 Description

• Serve as the primary relationship owner for a portfolio of 100–200 licensed cannabis businesses • Build and maintain long-term client relationships through regular communication, account reviews, and strategic consultations • Identify client needs and recommend appropriate banking and payment solutions • Manage client inquiries, escalations, and service requests while ensuring timely resolution • Coordinate with Compliance, Operations, Product, and Sales teams to deliver a high-quality client experience • Conduct periodic business reviews to assess client satisfaction, operational changes, and growth opportunities • Identify growth and expansion opportunities while monitoring churn risk and mitigating customer loss • Ensure client activities align with cannabis banking regulations, BSA requirements, AML policies, KYC standards, and state cannabis regulations • Maintain awareness of evolving cannabis regulatory requirements and communicate relevant changes to clients • Deepen client relationships and expand adoption of Dama Financial products and LeafLink services • Support client retention initiatives and portfolio growth objectives • Monitor industry trends, market developments, and competitive activity • Participate in industry events, trade shows, and networking opportunities

🎯 Requirements

• Bachelor's degree in Business, Finance, Banking, Communications, or related field, or equivalent professional experience • 2–5 years of experience in relationship management, commercial banking, financial services, account management, customer success, or B2B client services • Strong client relationship and problem-solving skills • Excellent verbal, written, and presentation communication abilities • Ability to manage multiple client relationships in a fast-paced, highly regulated environment • Experience using CRM platforms and business reporting tools • Preferred: Experience serving cannabis businesses, regulated industries, fintech, payments, commercial banking, treasury management, or compliance-focused financial services • Preferred: Knowledge of cannabis industry regulations and operational workflows • Preferred: Familiarity with BSA/AML, KYC, CDD, and EDD requirements • Preferred: Understanding of cash-intensive business operations and risk management practices • Preferred: Experience collaborating with compliance, risk, and operations teams

🏖️ Benefits

• Flexible PTO with no cap • Stock option plan • 5 days of Volunteer Time Off (VTO) • Competitive compensation • 401k match • Comprehensive health coverage (medical, dental, vision) • Commuter benefits through a Flexible Spending Account