Crisis Support Specialist

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LEMNIS

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤲 Charity

📚 Education

🌍 Social Impact

Charity • Education • Social Impact

LEMNIS is a public charity dedicated to expanding learning opportunities for young people by creating inclusive, community-connected learning environments. The organization partners with researchers and practitioners in neuroscience, social science, digital technology, and artificial intelligence to design experiences that foster belonging, connection, and lifelong growth. Lemnis works alongside changemakers and operates divisions such as Mainstay and InsideTrack to scale its impact; it is based in Beaverton, Oregon and notes it does not accept unsolicited grant proposals.

📋 Description

• Monitor the CSS request channel during designated coverage times • Respond to requests to connect with students meeting CSS supporter criteria • Triage learners’ crisis or potential crisis situations • Refer learners to appropriate community resources, such as food banks, mental health providers, and medical bill relief funds • Follow up with students when additional outreach is needed • Identify and advocate for help from organizations specializing in urgent care needs • Cover an 8-hour shift each day on the CSS Slack channel • Take action or coordinate support for rare life-threatening situations or situations requiring notification of authorities

🎯 Requirements

• Strong problem-solving skills • Desire to help others • Dedicated sense of personal responsibility • Teamwork mindset • Excellent assessment skills for understanding issues impacting learners • Ability to interact and maintain good working relationships with individuals from varying social and cultural backgrounds • Excellent interpersonal skills, including active listening and negotiating solutions • Ability to be flexible, self-motivated, and make independent decisions • Ability to excel with remote leadership and remain self-motivated • Ability to cover an 8-hour daily shift on the CSS Slack channel • Ability to work during CSS coverage hours: 5 AM–6 PM Pacific Time Monday–Thursday and 5 AM–5 PM Pacific Time Friday

🏖️ Benefits

• Collaborative and inclusive work environment • Diversity and inclusion culture • Job fulfillment • Personal growth • Work-life balance • Flexible hours