Strategic Partnerships Director

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $190k - $220k / year

⏰ Full Time

🔴 Lead

💰 Account Manager

👻 Ghost score 0%

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Lightspeed Commerce

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

☁️ SaaS

🛒 Retail

SaaS • Retail

Lightspeed Commerce is a cloud-based point-of-sale (POS) and payments SaaS platform that powers in-person and online commerce for retailers, restaurants, golf facilities and wholesalers. It provides omnichannel POS, inventory management, eCommerce, payments and reconciliation, workforce and payroll, analytics/insights (including Lightspeed AI), hardware integrations, capital/funding, and wholesale tools (NuORDER). Lightspeed emphasizes scalable, customizable systems for multi-location businesses and reports supporting ~150,000 customer locations worldwide.

📋 Description

• Own relationships with Lightspeed’s key financial services partners, including major card brands and payments acquirers • Develop and execute strategies to increase new merchant acquisition and conversion to Lightspeed Payments and Capital • Build joint business plans with card brands and financial services providers • Collaborate with Strategy, Product, Legal, Compliance, Finance, Marketing, and Sales • Drive partner innovation, product development, geographic expansion, co-marketing, and incremental revenue opportunities • Improve payments economics, margin, approval performance, partner efficiencies, and commercial terms • Lead complex negotiations and commercial structuring with strategic payment partners • Monitor scheme rules, regulatory developments, and market trends • Represent Lightspeed externally and cultivate new strategic partner relationships • Report to the Head of Payments as a high-impact individual contributor • Deliver measurable improvements in partner alignment, margins, approval performance, product launches, merchant satisfaction, retention, and strategic value

🎯 Requirements

• 5+ years managing major payments providers • 3+ years managing card-brand relationships • 5+ years shaping financial services strategy • 3+ years supporting product launches and market expansion • 5+ years of payments economics and ecosystem knowledge • Experience with payments providers such as Fiserv, Stripe, Adyen, PayPal, and Worldpay • Experience with card brands such as Visa, Mastercard, and American Express • Applied understanding of card network dynamics, acquiring models, economics, and the broader payments value chain • Fluency engaging at an executive level • Strong written and verbal communication skills • Ability to work independently with accountability in a matrixed organization • Strong commercial instincts, analytical rigor, sound judgment, and attention to execution detail • Confidence presenting ideas, recommendations, and influencing decisions • Determination, flexibility, and proactive, action-oriented mindset

🏖️ Benefits

• Lots of autonomy, flexible work culture, and the option of fully remote work • Genuine career opportunities • Lightspeed equity scheme • Flexible paid time off policy • Extended healthcare benefits • Health and wellness benefit of $500 per year • Mental health online platform and counseling & coaching services • Paid leave and assistance for new parents • Volunteer day • Continuous learning opportunities • Global mobility • Medical, dental, wellness, life and disability insurance • RRSP plan and match • Paid parental leave top-up • Paid time off