Product Operations Manager

🔥 4 minutes ago

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $84k - $97.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚡️ Product Operations

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Lingraphica

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚕️ Healthcare Insurance

☁️ SaaS

🧘 Wellness

Healthcare Insurance • SaaS • Wellness

Lingraphica is a company that provides advanced augmentative and alternative communication (AAC) devices and applications designed to help individuals with communication challenges. Their products include devices like TouchTalk, TouchTalk Plus, and MiniTalk, which facilitate communication and speech improvement. Lingraphica also offers therapy apps for conditions like aphasia and other communication impairments, providing resources like educational webinars and clinical guides. With extensive insurance coverage, they ensure accessibility and support for users and caregivers to try and utilize their devices effectively. The company aims to empower users to improve their quality of life through enhanced communication abilities.

📋 Description

• Administer and maintain product tooling (e.g., Aha!, Amplitude, Jira, Maze), ensuring consistent adoption, data quality, and effective workflows • Partner with compliance and external consultants to support FDA design controls, documentation standards, and audit readiness • Build and maintain repeatable workflows for regulatory and R&D documentation processes • Build and maintain product dashboards and scorecards, partnering with Data Analyst to ensure data is accurate, current, and accessible to stakeholders • Identify data and instrumentation gaps and partner with Engineering and Systems teams to address them • Onboard new Product team members to tools, reporting, and operational workflows • Coordinate cross-functional operational activities required for product releases, ensuring readiness across documentation, training, and support • Maintain release readiness checklists and track dependencies, surfacing risks to Product and Engineering leadership • Coordinate operational initiatives that span multiple teams or lack a clear owner • Partner with Product team, PMM and Agile Coach to surface operational inefficiencies and recommend improvements to Product leadership • May be required to perform other duties as assigned.

🎯 Requirements

• 3+ years of experience in Product Operations, Program Management, Business Operations, or a similar operational role • Experience administering product and analytics tools (e.g., Aha!, Amplitude, Jira, Maze, or similar) • Strong organizational skills with high attention to detail and follow-through • Experience working with data, dashboards, and reporting • Strong written and verbal communication skills and ability to collaborate cross-functionally • Bachelor’s degree or equivalent combination of education and experience • Ability and willingness to travel within the U.S. up to 2 times per year for team and company meetings, with additional travel as needed for conferences and events.

🏖️ Benefits

• Competitive base pay • Comprehensive benefits package • Commitment to fostering an inclusive and supportive workplace