Clinical Care Manager

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $69k - $75k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Lucet

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

Healthcare • Healthcare Insurance • SaaS

Lucet is a tech-enabled behavioral health company that combines human care teams and digital tools to connect individuals to timely, in-network mental health and substance-use care. It partners with health plans, employers, providers, and members through portals (employer/HR, member, provider, partner) and services such as EAP, care navigation, and provider resources to optimize access, quality, and value-driven behavioral healthcare.

📋 Description

• Conduct holistic assessments, identify barriers, develop individualized care plans, and adjust interventions • Coordinate behavioral health services, care transitions, crisis prevention plans, and aftercare • Partner with members, providers, and health plan medical management teams • Build trusting relationships using motivational interviewing, education, and ongoing communication • Serve as the single point of contact for members • Facilitate information exchange, discharge planning, and connections to behavioral health, community, and support resources • Ensure accurate and timely documentation and service authorization • Apply medical necessity criteria, regulatory requirements, accreditation standards, and internal policies • Participate in audits, quality improvement initiatives, case presentations, and professional development • Support high-quality care delivery and optimal resource utilization

🎯 Requirements

• Current, unrestricted state license to independently practice as a Clinical Social Worker, Marriage and Family Therapist, Professional Counselor, Clinical Psychologist or Registered Nurse in the applicable state(s) • 3-5 years of direct clinical care experience in facility-based and/or outpatient behavioral health or substance use treatment settings • Strong clinical judgment and case management skills • Ability to support members through complex care transitions • Excellent verbal and written communication skills, with a focus on empathy and clarity • Proficiency in Microsoft Outlook and Word • Ability to document in real time while engaging with members • Ability to interpret and apply medical policy and clinical criteria • Ability to pass background check upon hire and throughout employment, including criminal, employment, education, sanctions, prohibited-parties, and drug-screen checks • High-speed cable or fiber-optic internet installed before starting, with minimum 20 Mbps download, 5 Mbps upload, and maximum 100 ms latency • Quiet workspace with minimal background noise • Hardwired internet connection • Ability to work from a fixed, designated workspace at home • Ability to sit for extended periods and use wired headsets and desktop equipment

🏖️ Benefits

• Annual performance-based, discretionary incentive • Medical, dental, and vision coverage • 401(k) with competitive employer match • Company-paid life and disability insurance • Paid parental leave and wellbeing incentives • Generous paid time off, including volunteer time • Flexible spending accounts for healthcare and dependent care • Professional development opportunities and tuition reimbursement • Remote work flexibility (role-dependent) • Meaningful personal and professional growth opportunities • Company-provided equipment

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