Customer Account Manager – Sales

Job not on LinkedIn

🕒 2 days ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mach7 Technologies

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

💼 Consulting

🏭 Manufacturing

Healthcare • Consulting • Manufacturing

Mach7 Technologies is a healthcare technology company specializing in enterprise imaging solutions. They provide a comprehensive platform, UnityVue, designed to streamline the radiology process from image acquisition to reporting. Their focus is on enhancing technology independence and interoperability in healthcare, allowing organizations to manage image data effectively to improve patient care and operational efficiencies.

📋 Description

• Own the total commercial relationship for Mach7’s installed base within an assigned US region • Protect contracted revenue through disciplined renewals • Grow existing customers through expansion of Mach7’s Enterprise Imaging Platform, VNA, eUnity diagnostic viewer, and digital pathology capabilities • Acquire net-new customers within the territory • Own renewal forecasts and maintain rolling 12-month renewal calendars • Initiate renewal conversations 9–12 months before enterprise contract expiry and 6 months before smaller-account expiry • Lead commercial renewal negotiations with Deal Desk, Finance, and Legal • Identify at-risk accounts and execute written save plans • Drive multi-year renewals and uplift capture while defending against margin erosion and unmanaged discounting • Maintain account plans and 12–24 month expansion roadmaps • Sell additional modules, service lines, facilities, affiliates, cloud migration, storage, viewer seats, and professional services • Run structured Quarterly Business Reviews • Cultivate reference customers, case studies, podium speakers, and peer references • Own a net-new pipeline target and prospect into health systems and imaging providers • Partner with Marketing on demand generation, field events, and campaign follow-up • Collaborate with Partner/Channel organizations on partner-sourced and partner-influenced opportunities • Respond to regional RFPs with Solution Consulting, Product, Security, and Legal • Displace incumbent PACS/VNA vendors through competitive plans and quantified business cases • Own accurate monthly forecasts across renewals, expansion, and new-logo categories • Maintain CRM hygiene, including contacts, stages, next steps, close dates, notes, and qualification fields • Provide structured customer feedback to Product and Marketing • Integrate AI into daily work, validate AI output, improve workflows, and use AI responsibly

🎯 Requirements

• Bachelor’s degree or military service • Demonstrated track record of hitting or exceeding goals in sales, athletics, academics, or another competitive domain • Strong written, verbal, and in-person presentation skills • Comfort with ambiguity and ability to operate without a fully defined playbook • CRM discipline and ability to maintain clean, accurate pipeline data • Willingness to travel within assigned region up to 20% • 2 years or equivalent of sales experience in a B2B environment preferred • Prior exposure to a CRM and structured sales methodology such as MEDDIC, Challenger, Sandler, or similar preferred • Coursework, internship, or experience in healthcare IT, medical imaging, life sciences, or health administration preferred • Experience with public speaking, competitive athletics, debate, or another activity that builds comfort with rejection and repeated practice preferred

🏖️ Benefits

• Continuous learning and professional development encouraged through the CLIMBS culture • AI tools to enhance efficiency and support decision-making • Equal Opportunity Employer committed to an inclusive environment • Remote or hybrid work arrangement