Automotive Digital Retail Implementation Manager

🔥 0 minutes ago

❄️ Minnesota – Remote

❄️ Minnesota – Remote

💵 $80k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

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Maritz

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1894

📣 Marketing

📦 Logistics

🏥 Healthcare

Marketing • Logistics • Healthcare

Maritz is a company focused on delivering data-driven, people-focused solutions aimed at elevating performance across various industries. They specialize in channel partner engagement, automotive business events, loyalty rewards, employee rewards, and sales incentives. Maritz designs personalized programs combining channel strategy expertise, incentives, and program technologies, all rooted in behavioral science to help clients achieve their goals. Their solutions cater to industries including automotive, financial services, hospitality, healthcare, manufacturing, and more, emphasizing tailored creations for unique industry needs.

📋 Description

• Serve as the primary point of contact for dealerships using an OEM Digital Retailing system • Act as subject matter expert on the OEM program, dealership operations, and automotive retail best practices • Lead and facilitate user training and ongoing support throughout the implementation lifecycle • Ensure dealership personnel meet turnaround times for critical implementation milestones • Identify and mitigate implementation risks • Build partnerships with dealership teams through in-person and virtual consultations, coaching, and training • Deliver presentations and product demonstrations • Develop actionable plans aligned with dealership processes and operational needs • Partner with integrated vendors to support program success • Document, communicate, and escalate issues and concerns • Monitor performance metrics and use data and analytics to identify opportunities • Participate in performance reviews and strategic planning sessions • Prioritize high-impact activities and maintain alignment with goals • Manage travel and program-related expenses according to Maritz guidelines

🎯 Requirements

• Background in dealership consulting or automotive retail operations • Strong understanding of the retail automotive industry, terminology, dealership structures, and workflow processes • Experience with dealership and automotive retail software platforms, including DMS, CRM, and digital retailing solutions • Knowledge of dealership desking or F&I processes • Ability to learn rapidly evolving digital solutions • Proven ability to maintain a positive, solutions-oriented attitude in high-pressure environments • Strong collaboration skills with Maritz teams, clients, and vendor partners • Exceptional verbal and written communication abilities • Skilled in delivering presentations, leading discussions, and addressing objections • Proficient in Microsoft Office applications • Strong analytical, problem-solving, and decision-making capabilities • Must reside in the greater Minneapolis / St. Paul, MN area • Must have permanent authorization to work in the United States; sponsorship is not provided • Ability to travel up to 70%

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • Paid parental leave • 401k • Tuition reimbursement • Paid time off • Year end holiday closure • Flexible work environment • Work-life balance flexibility • Employee well being support