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Business Manager

🕒 August 20

🇺🇸 United States – Remote

💵 $88k - $189.2k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

👻 Ghost score 13%

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Logo of Maximus

Maximus

10,000+ employees

🏛️ Government

🏥 Healthcare

💼 Consulting

💰 $7.9M Post-IPO Equity - Maximus on 2010-12

Government • Healthcare • Consulting

Maximus is a public-sector services firm that partners with government agencies to modernize and operate programs across health, human services, defense, national security, and civilian agencies. The company combines technology (AI, analytics, cloud, cybersecurity), omnichannel contact center and eligibility/enrollment systems, clinical and Medicaid enterprise services, and consulting and program-delivery capabilities to improve citizen experience and program outcomes. Backed by decades of government experience and scale, Maximus supports federal, state, and local clients with human-centered operational support and end-to-end digital modernization.

📋 Description

• Support the Preservation of the Force and Family (POTFF) program • Provide operational, financial, administrative, and stakeholder-management support for integrated human performance services • Manage day-to-day operational aspects of projects and scopes • Facilitate and prepare planning activities and artifacts • Oversee large multi-project programs, including planning, staffing, leadership, and control • Create and execute project work plans and revise them as needed • Identify resources and assign responsibilities • Develop and maintain master and individual resource plans and project documentation • Baseline projects and capture actual metrics for historical metrics and Level of Effort forecasting • Review team deliverables before submission to management and customers • Apply PMI methodology and enforce project standards • Prepare engagement reviews and quality assurance procedures • Minimize project risk exposure • Communicate project information to management, stakeholders, and customers • Resolve or escalate project issues • Maintain complete, current, and properly stored project documents • Track and apply lessons learned • Close out projects properly • Supervise staff and provide direction, input, and performance feedback • Prioritize workloads and resolve issues as an escalation point • Liaise with vendors, including performance and SLA monitoring • Support system and business process changes • Participate in drafting vendor contracts, addendums, SOWs, RFPs/RFIs, change requests, and requirements • Lead continuous improvement teams • Oversee POTFF program or assigned-site business operations • Partner with Finance on budgets, forecasts, expenditures, staffing, training investments, and facility needs • Coordinate activities across physical, psychological, cognitive, social and family, and spiritual performance domains • Supervise administrative and clerical personnel, establish schedules, support onboarding, and coordinate training • Monitor contract, regulatory, safety, security, and company-policy compliance • Coordinate vendor activities and procurement • Build relationships with government customers, program leadership, functional teams, vendors, and stakeholders • Develop operational metrics, reports, and performance indicators • Identify operational risks, recommend corrective actions, and support continuous improvement

🎯 Requirements

• Bachelor's degree in a related field, or equivalent combination of education and experience in lieu of degree • 7-10 years of relevant professional experience required • Minimum of five years of experience in program management, contract administration, business operations, or a related function within a defense, government, or other complex regulated environment • Experience with budgeting, financial oversight, resource planning, procurement, and cost control • Experience supervising staff and coordinating work across cross-functional teams • Working knowledge of federal contracting and applicable compliance requirements • Strong organizational, analytical, problem-solving, and decision-making skills • Excellent written and verbal communication skills • Proficiency with Microsoft Office applications and business reporting tools • Ability to obtain and maintain the required security clearance • U.S. citizenship required • Active U.S. Government Secret security clearance or eligibility to obtain and maintain one • Advanced degree in business administration, public administration, public health, or a related field preferred • Experience supporting Special Operations Forces, military readiness, human performance, behavioral health, or physical readiness programs preferred • Knowledge of USSOCOM and POTFF mission priorities preferred • Experience applying FAR or DFARS preferred • Experience developing performance metrics and executive-level operational reports preferred • Project Management Professional or other relevant certification preferred • Active Department of Defense Secret or higher-level clearance preferred

🏖️ Benefits

• Work/life balance support with flexibility • Medical, Dental, Vision, Prescription plans • Partially funded HSA • Life Insurance and additional insurance discounts • 401(k) Retirement Savings Plan with Company Match • PTO, paid holidays, extended sick leave • Short- and Long-Term Disability coverage • Employee Assistance Program (EAP) • Employee recognition programs • Tuition Reimbursement • Professional development opportunities • Employee Discounts & Perks • Wellness Programs & Resources • Training programs, workshops, conferences, and ongoing learning opportunities • Coverage of costs associated with renewing required licenses and certifications • Short- and long-term incentives and program-specific awards may be available

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