Community Program and Peer Network Coordinator

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Maximus

10,000+ employees

🏛️ Government

🏥 Healthcare

💼 Consulting

💰 $7.9M Post-IPO Equity - Maximus on 2010-12

Government • Healthcare • Consulting

Maximus is a public-sector services firm that partners with government agencies to modernize and operate programs across health, human services, defense, national security, and civilian agencies. The company combines technology (AI, analytics, cloud, cybersecurity), omnichannel contact center and eligibility/enrollment systems, clinical and Medicaid enterprise services, and consulting and program-delivery capabilities to improve citizen experience and program outcomes. Backed by decades of government experience and scale, Maximus supports federal, state, and local clients with human-centered operational support and end-to-end digital modernization.

📋 Description

• Supervise a team of employees and cultivate a high-performance team • Ensure adequate staff coverage for the assigned program area • Serve as a subject matter expert for an identified area of program knowledge • Ensure the assigned team meets contract and individual SLAs and related requirements • Work with contract management and shared services to identify improvement and efficiency opportunities • Attend client and stakeholder meetings as needed • Lead or support assessment, planning, implementation, and continuous improvement of community-based and peer-mentoring programs • Organize and oversee peer-support networks, including recruiting, training, and coordinating peer counselors • Collect, analyze, document, and report qualitative and quantitative program data and outcomes • Identify program and service gaps and develop targeted initiatives based on population, location, and mission needs • Connect SOF personnel and families with appropriate Department of Defense resources • Review and recommend policies, procedures, and processes to improve program alignment, effectiveness, and resource utilization • Collaborate with military Services, Department of Defense, government agencies, and civilian organizations • Promote help-seeking, resilience, timely resource access, suicide prevention, and stigma reduction • Prepare briefings, reports, and recommendations for government and program leadership • Perform other duties supporting program objectives

🎯 Requirements

• Bachelor's degree or equivalent combination of education, technical training, or relevant experience in lieu of degree • Minimum of two years of related experience • Bachelor’s degree in education, human services, social work, public health, psychology, or a related field • Experience supporting program development, peer-support services, prevention initiatives, crisis intervention, community outreach, or social-service planning • Experience collecting, analyzing, and reporting program data and outcomes • Strong written and verbal communication, facilitation, organization, and stakeholder-engagement skills • Ability to work independently and collaboratively with military, government, and civilian partners • Proficiency with standard Microsoft Office applications • Ability to meet applicable contract and government requirements • U.S. citizenship required • Active U.S. Government Secret security clearance or eligibility to obtain and maintain one as required for contract performance • Must currently and permanently reside in the Continental US • Internet speed of at least 25 Mbps, or 50 Mbps for shared internet connectivity • Minimum 5 Mbps upload speed • Category 5 or 6 ethernet connection to the home router • Private and secure work area and adequate power source • Smartphone required to log into Maximus systems

🏖️ Benefits

• Work/life balance support with flexibility • Medical, Dental, Vision, and Prescription plans • Partially funded HSA • Life Insurance and additional insurance discounts • 401(k) Retirement Savings Plan with Company Match • PTO • Paid holidays • Extended sick leave • Short- and Long-Term Disability coverage • Employee Assistance Program (EAP) • Employee recognition programs • Tuition Reimbursement • Professional development opportunities • Employee discounts and perks • Wellness programs and resources • Training programs, workshops, conferences, and ongoing learning opportunities • Coverage of costs associated with renewing required licenses and certifications

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