Community Strategist

🔥 0 minutes ago

🏈 Alabama, California, +3 more states – Remote

🏈 Alabama – Remote 🏄 California – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🚗 Michigan – Remote

💵 $84.8k - $124.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👫 Community Manager

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HARMAN International

WebsiteLinkedInAll Job Openings

10,000+ employees

🏭 Manufacturing

🚘 Automotive

Manufacturing • Automotive

HARMAN International is a global leader in automotive technology and lifestyle innovations. Headquartered in Stamford, Connecticut, HARMAN designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, and enterprise automation solutions. With renowned brands such as AKG®, Harman Kardon®, and JBL®, HARMAN is respected for its contributions to audio and infotainment systems, particularly in the automotive space, boasting over 50 million cars equipped with its systems. The company is also deeply involved in the Internet of Things, providing secure, integrated solutions across mobile and connected platforms.

📋 Description

• Build and lead communities around HARMAN SEBU’s new consumer products • Serve as the voice of the product in user communities and the voice of the community inside the company • Seed and grow founding communities on Discord, Reddit, and social channels • Engage users daily, welcome arrivals, guide conversations, answer questions, and maintain community health • Moderate discussions and enforce community guidelines • Plan and run community programs, rituals, and events such as challenges, AMAs, and listening sessions • Identify, recruit, and nurture founding users, super-users, and tastemakers • Create community-facing content and prompts and maintain content and events calendars • Capture community sentiment and feedback and surface insights to product, design, and growth teams • Partner with growth and product teams on invite, sharing, and social-proof mechanics • Track and report community health and engagement metrics and adjust programs accordingly • Collaborate cross-functionally with product management, growth, marketing, design, engineering, agencies, and partners • Report directly to the Director, Product Strategy

🎯 Requirements

• 3+ years of experience in community management, social media, or a closely related role • Experience building and growing an online community from an early stage • Hands-on fluency with Discord, Reddit, TikTok, Instagram, and other social channels • Exceptional written communication skills and strong tone judgment • Strong moderation judgment, conflict de-escalation, and consistent guideline enforcement • Experience planning and running community programs and events • Ability to coordinate content calendars across channels • Data-informed approach to defining and tracking engagement and community health metrics • Ability to work independently and take ownership in a fast-moving, entrepreneurial environment • Empathy and emotional intelligence • Genuine passion for music and music discovery • Willingness to travel up to 25%, including domestic and international travel • Flexibility in working hours due to global infrastructure • Successful completion of a background investigation and drug screen after offer as a condition of employment • Nice to have: experience launching or seeding a community before public launch • Nice to have: familiarity with the music or audio industry • Nice to have: experience with influencers, creators, or tastemakers • Nice to have: familiarity with community and social management tooling and analytics • Nice to have: fluency with AI tools • Nice to have: experience in a large global organization with an entrepreneurial business unit

🏖️ Benefits

• Inclusive and diverse work environment that fosters and encourages career development opportunities • Flexible work schedule with a culture encouraging work life integration • On-site opportunities to focus on personal well-being and development provided by the Wellness Committee, Volunteer Committee and Harman Women’s Network • Professional development opportunities through HARMAN University’s business and leadership academies and extensive course catalog • Opportunity to collaborate with talented teams across the world • Employee discounts on world class HARMAN products