Partner Support Manager

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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MB2 Dental

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2007

💼 Consulting

📣 Marketing

🍽️ Food & Beverage

💰 $2.3G Debt Financing on 2024-02

Consulting • Marketing • Food & Beverage

MB2 Dental is the largest Dental Partnership Organization in the country, supporting over 1700 dentists with access to more than 500 experts in areas like HR, marketing, and accounting. This doctor-led community prioritizes the autonomy of individual practices while providing solutions that help practitioners focus on patient care instead of administrative burdens. With a focus on personal and financial growth, MB2 Dental enables dentists to control their practices and thrive in their professional journeys.

📋 Description

• Provide payer relations support to MB2 Dental offices using a customized, consultative approach • Optimize dental plan revenue and serve as liaison between MB2 offices and payers • Provide payer relations expertise to offices, Credentialing, and the Central Business Office (RCO) • Conduct annual payer portfolio reviews to optimize network participation • Conduct annual UCR fee reviews using industry fee data • Serve as an internal payer relations subject matter expert and information resource • Negotiate contracts and compensation with assigned regional payers • Pursue member assignments and prospect/present new payer networks to the Operations team • Research and resolve payer-related issues for offices and internal departments • Communicate value and support implementation of EDI, EFT, ERA, and web portal efficiencies • Coordinate and conduct office training on payer relations topics, including leased/rental networks and PPO, DHMO, and EPO participation • Coordinate patient grievance resolution as needed • Coordinate resolution of large payer claims disputes upon request • Perform other related duties as assigned

🎯 Requirements

• AA degree desired • 10+ years of dental office experience highly preferred • Strong knowledge of dental coding required • Dental billing experience required • Working knowledge of PPO, DHMO, EPO, Medicare, and Medicaid models • Fluency in English: able to read, write, and speak English fluently • Ability to analyze information and create action plans • Ability to think strategically and communicate recommendations to senior management and doctors • Ability to project revenue streams and draw conclusions with recommendations • Ability to develop productive business relationships inside and outside MB2 Dental • Ability to interact effectively with senior management cross-functionally • Strong customer service attitude and consultative skills • Self-motivated and able to work remotely with minimal supervision • Ability to organize, prioritize, and execute workload timely • Detail-oriented with strong accuracy and follow-up skills • Strong PC skills • Working knowledge of Microsoft Office, including Outlook, Word, and PowerPoint • Advanced knowledge of Microsoft Excel, including creating, manipulating, analyzing, and interpreting spreadsheets • Working knowledge of dental practice management systems such as Dentrix is a plus

🏖️ Benefits

• Remote work position • Required overnight travel 1–2 times per year • Professional growth opportunities • Collaborative team environment • Unparalleled sense of community