3PL Strategic Account Manager

🔥 1 hour ago

🐎 Kentucky, Ohio, +2 more states – Remote

🐎 Kentucky – Remote 🏈 Ohio – Remote 🚗 Michigan – Remote 🤠 Texas – Remote

💵 $80.6k - $134.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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McKesson

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1833

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

McKesson is a diversified healthcare leader specializing in pharmaceutical distribution, medical supplies, and healthcare services. Their solutions facilitate patients' access to life-changing therapies, support efficient operations for pharmacies, health systems, and clinics, and address critical issues such as drug shortages through a resilient supply chain. McKesson provides comprehensive services such as pharmacy management software, consulting, and technology solutions for specialty practices, focusing on improving health outcomes and advancing the pharmaceutical industry. They work closely with biopharma companies to enhance medication access, adherence, and commercialization while supporting oncology and biopharma practices through data-driven insights and real-world evidence.

📋 Description

• Own the direct relationship with customers and oversee, implement, and manage third-party logistics customer partnerships • Work with customers to design and execute complex project plans for successful launch and management of third-party logistics programs • Collaborate with McKesson, customers, and domestic and international business partners • Maintain an understanding of customer business challenges and demands to build long-term relationships, drive satisfaction, and generate additional sales/profit • Assist new customer sales efforts through RFP responses, customer site visits, quality audits, and capability presentations • Ensure success of the total customer value stream • Serve as primary point of contact and internal advocate for assigned strategic accounts • Translate client objectives into value propositions and action plans • Drive product and service adoption and utilization • Deliver value-based selling, expand account footprint, and access new client areas • Negotiate and execute contract renewals and drive organic growth through up-sell and cross-sell opportunities • Coordinate solutions to complex problems with Engineering, Sales, Product, Finance, and Operations • Communicate customer challenges and opportunities to stakeholders • Forecast and track account health metrics and maintain reports, account plans, opportunities, and activities in CRM • Develop client business stories and present them in monthly or quarterly business reviews and to internal leadership • Participate in or lead cross-functional projects involving product/service innovation and operational enhancements • Work remotely from a home office and travel up to 25% as needed

🎯 Requirements

• 4 years of distribution or client-facing account management experience, preferably in Third-Party Logistics, Drug Distribution, PBM, or finance • Degree in business or related field or equivalent experience • Must be able to travel up to 25% • Client Experience Management with medium to large strategic/complex customers • Experience with contract management, administration, and pricing negotiations • Strong financial acumen and ability to develop strategies and grow revenue and EBITA • Strong aptitude to meet contractual processes and procedures • Experience working in a highly regulated environment • Strong communication skills and ability to organize thoughts and structure responses relative to the audience • Professional, executive presence • Strategic problem solving and decision-making ability • Ability to effectively manage conflict • Ability to build and deliver effective presentations to executive stakeholders • Ability to build a presentation deck and deliver presentations to internal/external audiences • Computer proficiency in MS Office Suite, including intermediate Excel • ERP experience; SAP strongly preferred • Pricing, contracting, and chargeback experience • Ability to manage multiple projects/tasks and meet deadlines in a fast-paced environment • Ability to assess reports for trends and identify gaps

🏖️ Benefits

• Competitive compensation package • Annual bonus opportunities may be offered • Long-term incentive opportunities may be offered • Total Rewards benefits package • Equal employment opportunities • Reasonable accommodation for job search or application