Manager, Field Reimbursement Services

🔥 12 hours ago

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $83.3k - $138.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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McKesson

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1833

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

McKesson is a diversified healthcare leader specializing in pharmaceutical distribution, medical supplies, and healthcare services. Their solutions facilitate patients' access to life-changing therapies, support efficient operations for pharmacies, health systems, and clinics, and address critical issues such as drug shortages through a resilient supply chain. McKesson provides comprehensive services such as pharmacy management software, consulting, and technology solutions for specialty practices, focusing on improving health outcomes and advancing the pharmaceutical industry. They work closely with biopharma companies to enhance medication access, adherence, and commercialization while supporting oncology and biopharma practices through data-driven insights and real-world evidence.

📋 Description

• Lead a team of field-based reimbursement managers and oversee day-to-day field reimbursement program operations • Hire, develop, coach, evaluate, build culture, and manage reimbursement team performance • Oversee staffing, profitability, standard operating procedures, process design, implementation, and improvement • Monitor client SLA agreements and make staffing or process changes when SLAs are not met • Supervise nationwide remote-based direct reports, including activity monitoring, performance development, in-person training, and ride-alongs • Liaise with the client and McKesson teams including Client Services, Information Systems, Business Analysts, Quality Assurance, and Training • Conduct weekly 1:1 meetings, team meetings, monthly check-ins, quarterly performance surveys, and monthly QA audits • Establish weekly meetings with client and operations teams and lead regular team teleconferences • Conduct quarterly ride-alongs for ongoing training and development • Develop and execute Field Operations efficiency and process-improvement projects • Ensure SLA, contractual, privacy, and compliance commitments are met using FRM SFDC activity tracking • Oversee daily team activities and report results to McKesson Client Services and client contacts • Produce monthly and quarterly client reports with the Sr. Manager • Manage client expectations and provide consultative advice on process improvement, revenue-generating, and cost-saving opportunities • Prepare for and participate in Quarterly Business Reviews • Establish development opportunities and provide ongoing training for Field Reimbursement Managers

🎯 Requirements

• 6+ years of reimbursement experience • 2+ years of supervisory experience • 4-year degree in related field or equivalent experience • Experience supporting a Field Reimbursement Team preferred • Experience managing a field-based team, with management of a field-based reimbursement team strongly preferred • Proven account management/client management experience, preferably in a pharmacy or healthcare related industry • Proven experience in direct communication with pharmaceutical clients or stakeholders • Ability to handle multiple projects toward effective solutions according to budget and timelines • Detailed understanding and experience with process documentation and improvement • Experience with Microsoft Office Suite • Excellent verbal and written communication skills • Must be able to travel 60–80% (3–4 days a week) via automobile or plane • Must have a valid driver's license with a clean driving record/MVR

🏖️ Benefits

• Competitive compensation package • Annual bonus or long-term incentive opportunities may be offered • Total Rewards package • Remote, work-from-home arrangement • Professional development and educational opportunities, including payer education, conferences, mentorships, billing and coding, and My Learning courses