Solutions Engineer

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

Where this job comes from

Posted on MCM's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of MCM

MCM

501 - 1000 employees

Founded 1854

🤲 Charity

🏥 Healthcare

📚 Education

Charity • Healthcare • Education

MCM is Melbourne City Mission, an Australian charitable organisation that places people at the centre of its work. It delivers a wide range of community services including disability and NDIS supports (early childhood intervention, support coordination, specialist coordination), homelessness and youth housing services (crisis accommodation and urgent housing assistance, Frontyard Youth Services), learning and education (the Hester Hornbrook Academy, vocational training, School to Work program), employment supports for young people with disability, mental health and psychosocial recovery coaching, palliative care, family and child services, and advocacy, volunteering and fundraising. MCM is endorsed as a Deductible Gift Recipient and operates across Melbourne and Victoria.

📋 Description

• Support virtual and live demonstrations of the MCM platform • Drive strategy in sales efforts • Directly participate in sales and new business development pursuits • Inform product innovation and future offerings for public safety agencies • Conduct senior-level presentations and technical product demonstrations for prospective and existing customers • Translate current customer outcomes into case studies for prospective customers • Identify product-positioning opportunities for cross-sell and new-logo sales • Partner with leadership on strategic planning • Collect and analyze competitor and market information to support solution positioning and product mix • Help build the business through strong new-sales conversion rates • Gather market intelligence from prospective customers and share it with sales, marketing, and product teams • Assist Sales Operations with technical and functional RFP questions • Report directly to the Chief Revenue Officer • Travel up to 40%

🎯 Requirements

• Bachelor's degree from an accredited college or university • A minimum of five years of post-undergraduate experience in at least three of the following: Public safety industry experience and expertise; Solutions engineering experience in SaaS technology platforms; Sales experience in SaaS technology platforms; Technology consulting experience; Public safety technology or GovTech experience • Proven presentation and facilitation skills in front of an executive-level audience • Ability to pivot easily and reframe challenges as opportunities in presentations • Detailed, organized, and efficient, with the ability to self-manage competing priorities • Ability to demonstrate and communicate the ROI of the offering, drawing on subject matter expertise and work experience that will enhance credibility with prospective customers • Experience with solution-focused problem solving • Experience with Demo2Win and/or Golden Demo methodologies • Comfortable working with Salesforce

🏖️ Benefits

• Health, Dental, and Vision insurance • 401(k) • “Take What You Need” PTO policy • Health Savings Account (HSA) option • Flexible Spending Account (FSA) option • Fully remote work arrangement • Travel of up to 40%

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