Executive Director, Practice Opening

🔥 9 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 10%

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MDVIP

501 - 1000 employees

Founded 2000

🏥 Healthcare

☁️ SaaS

👥 B2C

💰 Private equity on 2005-01

Healthcare • SaaS • B2C

MDVIP is a US-based healthcare membership company that provides personalized primary care through a network of affiliated physicians. Members pay an annual fee (with options to pay every 3, 6, or 12 months) for access to a dedicated physician who manages a smaller patient panel (~600 patients) allowing longer visits, same-day or next-day appointments, after-hours availability, and a comprehensive Annual Wellness Program that includes advanced labs, in-depth screenings, and a personalized care plan. MDVIP complements existing insurance/Medicare by billing routine and specialist/hospital services through insurance while the membership fee covers the enhanced primary care experience and wellness program. The company also connects members with Medical Centers of Excellence (e. g. , Cleveland Clinic, Mayo Clinic) for advanced care and serves employers looking to improve wellness and retention.

📋 Description

• Lead the national practice opening team reporting to the VP, Member Enrollment • Lead and develop 7 Practice Opening Managers responsible for a national portfolio of 200+ launches per year • Build independent physician practices for physicians transitioning from hospital systems, insurance companies, or multi-specialty groups • Support independent physician practice openings and operations for physicians selling their practices • Assist with site selection and physical site buildout • Support business entity creation, provider enrollment, and credentialing • Set up offices, IT, EMR, and revenue cycle management • Assist with staffing, hiring, and onboarding • Share best practices around practice operations • Open hundreds of new physician offices and practices annually on time and within budget • Prepare and manage practice opening checklists, documentation, and reporting tools • Manage external vendors and partners, including real estate brokers, general contractors, and suppliers • Collaborate with internal stakeholders and drive business initiatives • Deliver physician satisfaction while meeting opening timelines and budget constraints • Coach and hold Practice Opening Managers accountable to performance targets • Escalate at-risk openings and remove roadblocks with senior stakeholders across marketing, IT, legal, and operations • Standardize and refine national playbooks, Smartsheet, Jira, Salesforce, Confluence, and reporting cadences • Partner with Member Enrollment leadership to ensure high-quality handoffs to Success Management

🎯 Requirements

• Bachelor’s Degree or equivalent • 7 years of professional experience • 4 years in Executive Director-level roles, managing teams, projects, or client accounts • Ability to travel up to 30% • Demonstrated ability to lead and grow teams effectively • Ability to create and enhance standardized processes across a national geography • Excellent communication and customer service orientation • Strong project management and operational knowledge • Results-driven and execution-oriented track record of exceeding goals/targets • Ability to build trust, influence, and advise doctors on business optimization • Strong financial acumen, including budgeting and forecasting • Proven ability to hire, coach, and performance-manage client-facing project or implementation managers • MBA or other leadership/business education preferred • Knowledge of business formation processes, licensing, and regulatory environments preferred • Prior experience managing Practice Opening Managers, implementation managers, or similar client-facing project management staff in healthcare or service delivery preferred • Healthcare experience, including new physician practice/office formation and/or clinical operations • Experience working with physicians, ideally in an outpatient setting, while ensuring regulatory compliance

🏖️ Benefits

• Performance-based incentives • Health insurance • Dental coverage • Vision coverage • Flexible Spending Account • Health Savings Account • Dependent Care Flexible Spending Account • Basic and Supplemental Life Insurance & Accidental Death and Dismemberment • Disability Income Protection Plan • Employee Assistance Program • 401(k) retirement program • Vacation • Paid Holidays and Personal time • Paid Sick and Family and Medical Leave time as required by law • Ongoing training and leadership development programs • Inclusive and diverse workplace • Accommodations during the application or interview process • Mission-driven organization and dynamic, fast-paced work environment

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