Clinical Account Manager

🔥 6 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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MED-EL

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1989

🏥 Healthcare

🔧 Hardware

💰 SPINOUT on 1989-01

Healthcare • Hardware

MED-EL is a global medical device company that develops and manufactures hearing implant systems and related audio processors, accessories, and rehabilitation tools to treat various types of hearing loss. Its product portfolio includes cochlear implants (including the TICI invisible cochlear implant), bone conduction implants (BONEBRIDGE), middle ear implants (VIBRANT SOUNDBRIDGE, SAMBA), non‑surgical bone conduction systems (ADHEAR), and audio processors (RONDO, SONNET, SAMBA), along with patient support, clinician resources, and clinic-finder services. MED-EL emphasizes individualized technology, research-driven innovation, MRI safety, and long-term compatibility of its implant systems.

📋 Description

• Develop and execute business strategies aligned with MED-EL's mission, goals, and sales philosophy • Achieve assigned sales goals while effectively managing budgetary expectations • Build and maintain relationships with audiologists, surgeons, clinicians, hospital and medical center professionals, and other hearing healthcare professionals • Identify and develop new business opportunities contributing to territory growth • Partner with the Regional Director and regional teammates to understand decision-makers and purchasing processes within assigned accounts • Conduct professional product and service presentations and ask for appropriate customer commitments • Collaborate with Finance and Reimbursement teams to support territory financial performance • Maintain vendor credentials and stay current on applicable state laws and facility-specific vendor requirements • Maintain accurate account, contact, market share, and customer activity information in the CRM • Serve as a trusted clinical resource to hearing healthcare professionals • Provide clinical and product support, including programming software support, complex programming cases, complaint handling, and surgical case support • Provide intraoperative implant electrical evaluations and basic Auditory Response Telemetry support • Provide product demonstrations and training to surgeons, audiologists, audiology students, and related healthcare professionals • Travel throughout Ohio for clinic visits, customer meetings, conferences, trainings, and other business activities • Coordinate travel and customer coverage with regional teammates and MED-EL leadership • Support accurate ordering and timely delivery of products for surgical cases and activations • Participate in on-call audiology support as required • Represent MED-EL at regional, national, and occasionally international conferences and company-sponsored events • Complete sales activity, expense, and other business reports accurately and on time • Maintain CRM documentation and follow company quality, regulatory, and complaint-handling procedures

🎯 Requirements

• Master's degree or greater in Audiology or equivalent, with relevant education related to hearing disorders and hearing healthcare • Ability to communicate clinical and technical information effectively to a variety of professional audiences • Comfort with technology, including computers, smartphones, internet-based applications, CRM systems, and other business technology • Ability to work collaboratively across sales, clinical, customer service, reimbursement, and other internal teams • Professional, courteous, and customer-focused approach when interacting with healthcare professionals, patients, consumers, and the public • Ability and willingness to travel greater than 50% throughout the Ohio territory, with occasional travel outside the region • ASHA Certificate of Clinical Competence in Audiology (CCC-A) or equivalent preferred • Previous experience in audiology, cochlear implants, hearing implants, hearing healthcare, or a related clinical environment preferred • Previous experience working directly with healthcare professionals and/or hospital systems preferred • Experience in account management, business development, sales, or customer relationship management within a clinical or medical environment preferred

🏖️ Benefits

• Full-time employment • Field-based / home office work arrangement

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