Product Support Specialist

🕒 August 17

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 23%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Medline Industries, LP

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1910

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

💰 Private Equity Round on 2021-06

Healthcare • Logistics • Manufacturing

Medline Industries, LP is a leading healthcare company that focuses on improving clinical, financial, and operational outcomes for its customers. The company offers a wide array of over 335,000 medical products and boasts extensive warehousing capabilities with more than 28 million square feet of space. With a significant global presence of 43,000 employees, Medline provides agile and scalable solutions across all points of care, achieving a 95% next-day delivery rate within the US. The company's mission is to enhance healthcare delivery by providing superior products, supply chain resilience, and clinical expertise, all while fostering strong customer relationships through tailored, problem-solving solutions.

📋 Description

• Gain exposure to all aspects of the Sales Representative position • Contribute to efforts to grow clinical product programs in a designated territory • Assist sales partners in project management • Lead efforts in executing clinical trials and product conversions • Ensure project implementation and completion • Lead, prioritize, and manage workflow of product trials, conversions, and/or PV implementations • Manage customer expectations and align appropriate resources • Establish and maintain customer relationships • Conduct weekly team meetings with customers and sales representatives • Monitor project progress and communicate status to sales teams, product teams, and customers • Ensure timely follow-up and issue resolution • Collaborate with assigned accounts and internal partners, including Field Sales Representatives, Management, and Product divisions

🎯 Requirements

• Bachelor’s degree and at least 2 years of sales or customer service-related experience OR high school diploma or equivalent and at least 4 years of sales or customer service-related experience • Experience developing presentations for various audience levels • Willing to travel for business purposes (within state and out of state)

🏖️ Benefits

• Health insurance • Life insurance • Disability insurance • 401(k) contributions • Paid time off • Employee Assistance Program • Employee Resource Groups • Employee Service Corp. • Career growth opportunities • Inclusive workplace initiatives