Cardiac Rhythm Management Technical Field Engineer

🔥 0 minutes ago

🌾 Nebraska, North Dakota, +2 more states – Remote

🌾 Nebraska – Remote 🌾 North Dakota – Remote ❄️ Minnesota – Remote 🗿 South Dakota – Remote

💵 $84k - $126k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

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Medtronic

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1949

🏥 Healthcare

🏭 Manufacturing

⚕️ Healthcare Insurance

Healthcare • Manufacturing • Healthcare Insurance

Medtronic is a global leader in healthcare technology solutions, working to address the most complex and challenging medical conditions. With over 95,000 employees in more than 150 countries, the company is focused on accelerating access to healthcare technologies and advancing inclusion, diversity, and equity in healthcare. Medtronic collaborates closely with healthcare professionals to innovate and optimize treatments and therapies, thus inspiring hope and new possibilities for patients worldwide. The company's commitment to healthcare extends to its focus on impactful solutions and sustainable practices.

📋 Description

• Lead regional customer and employee education and training activities supporting Cardiac Rhythm Management procedure and product launches • Partner with leadership, field, and cross-functional personnel to identify opportunities and barriers to district and region performance • Provide product-performance feedback to product development, quality, education, and marketing teams • Serve as customer and field technical resource in Cardiac Rhythm Management • Provide expertise in physician and fellows education, AHP education, clinical evidence interpretation, and Medtronic employee education • Provide implant or clinic coverage based on regional needs • Train internal teams and external customers on CRM procedures, therapies, products, processes, and solutions • Coordinate new-hire training and complete new-hire field sign-off • Deliver competitive technology and therapy training to regional, field service, and sales teams • Deliver tailored training on Medtronic and competitive products, clinical evidence, and marketplace changes • Deliver new product and procedural field training • Build stakeholder relationships and promote Medtronic products and therapies through clinical-value education • Translate complex technical messaging, address competitive claims, and resolve complex technical issues • Communicate product, procedure, and field corrective-action updates • Collaborate with the Clinical Research Organization on clinical studies and physician research • Partner with sales leadership to develop and execute strategic technical and clinical training aligned with business goals • Respond to urgent or changing business needs and implement strategic solutions with sales teams • Build collaborative relationships across Medtronic • Build and maintain trusted relationships with key regional customers • Provide expert service at key accounts to reinforce Medtronic technical competency

🎯 Requirements

• Bachelor’s Degree plus a minimum 2 years of experience in electrophysiology or sales/service/engineering in the Cardiac Rhythm or an Implantable Medical Device Industry, or Advanced Degree • Degree that satisfies 8 C.F.R. § 214.2(h)(4)(iii)(A) for baccalaureate degrees earned outside the United States • Valid driver's license • Must reside within the assigned territory • Unrestricted U.S. work authorization at the time of hire and for the duration of employment • Degree in biomedical engineering or nursing preferred • Cath Lab, EP Lab, hospital/clinic, or cardiology experience preferred • Experience teaching and educating medical personnel, peers, and technical support personnel preferred • Thorough working knowledge of cardiac medical terminology and the medical device industry preferred • Excellent customer service skills preferred • Ability to build and maintain positive relationships preferred • Excellent interpersonal and written/verbal communication skills preferred • Ability to coordinate numerous tasks/projects and meet deadlines preferred • Strong work ethic preferred • Expertise with Microsoft tools and business applications such as SalesForce.com preferred • Ability to meet vendor credentialing requirements preferred • IBHRE certification required at Sr and Prin level • Ability to travel frequently to customer clinics, hospitals, and offsite meetings • Ability to handle equipment and supplies weighing up to 40 pounds • Ability to wear a 5–7 lb lead apron for extended periods • Ability to work in environments involving infectious disease, radiation, MRI, blood, and bodily fluids

🏖️ Benefits

• Competitive benefits package • Sales Incentive Plan (SIP) • Health insurance • Dental insurance • Vision insurance • Health Savings Account • Healthcare Flexible Spending Account • Life insurance • Long-term disability leave • Dependent daycare spending account • Tuition assistance/reimbursement • Simple Steps global well-being program • Incentive plans • 401(k) plan plus employer contribution and match • Short-term disability • Paid time off • Paid holidays • Employee Stock Purchase Plan • Employee Assistance Program • Non-qualified Retirement Plan Supplement • Capital Accumulation Plan for eligible employees • Paid sick time for temporary employees as required by applicable state law