Enterprise GTM Associate

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MelodyArc

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤖 Artificial Intelligence

☁️ SaaS

🤝 B2B

💰 $7.1M Venture Round on 2022-12

Artificial Intelligence • SaaS • B2B

MelodyArc is an all-in-one customer operations platform powered by AI. It enables seamless collaboration between AI and human agents, integrating into existing tech stacks to apply brand policies and resolve customer issues efficiently. MelodyArc combines the strengths of technology and human interaction, offering a cost-effective solution that promises higher resolution rates compared to using automation alone. The platform comes with built-in generative AI to facilitate smooth interactions, minimizing handle times, and ensuring personalized customer experiences by managing complex situations with timely handoffs to human agents. Trusted by leading brands, it streamlines the customer service process by continuously updating enterprise knowledge and executing best practices automatically.

📋 Description

• Run prospecting with the founder and account executives, including referral and warm-introduction programs • Research target accounts and build prioritized lists • Identify which accounts to pursue and why • Represent MelodyArc at events and convert relationships and warm connections into qualified opportunities • Own follow-ups, next steps, and details that keep active deals moving • Build pitches, demos, and customer engagements with senior sellers • Support strategic account research, meeting preparation, and deal execution • Participate in implementations to understand customer adoption and post-sale needs • Help own event strategy and execution, including pre-event planning and follow-up • Build and maintain sales materials such as decks, one-pagers, and case studies • Project manage video and content production with founders, customers, and outside vendors • Write and publish blog posts, customer stories, and social content • Evaluate GTM projects and own execution components • Develop systems for tracking pipeline health, conversion, and GTM activity • Take on special projects with revenue leadership as priorities change • Own measurable targets and work directly with the Chief Commercial Officer to hit them

🎯 Requirements

• 2–5 years of experience in a sales or GTM role, or adjacent consulting, finance, or strategy experience • Strong track record of ownership and execution • Ability to switch between analytical thinking and hands-on execution • Ability to learn new technology quickly • Technical fluency or ability to develop it quickly • Ability to learn the platform well enough to demo it and explain workflow configuration to technical buyers • Strong critical and creative thinking skills • Ability to research, prioritize, and reason through ambiguous problems • Highly organized • Excellent written and verbal communication skills • Relationship-building skills and poise at events and on client calls • Genuine interest in enterprise technology, AI, process improvement, organizational strategy, and large-company operations • Preferred: experience generating pipeline through events, partnerships, referrals, or targeted outbound efforts • Preferred: familiarity with enterprise sales cycles or large, complex organizations • Preferred: experience with CRM, pipeline tracking, and reporting • Preferred: familiarity with customer service operations, contact-center workflows, or business-process operations

🏖️ Benefits

• Meaningful equity • Benefits