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Forward Deployment Engineer – Support Engineer, Director

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏳ Contract/Temporary

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

Where this job comes from

Posted on Mento's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Mento

Mento

11 - 50 employees

🤝 B2B

📚 Education

⚡ Productivity

B2B • Education • Productivity

Mento is a company that specializes in providing personalized coaching and mentorship to individuals, teams, and companies. The company's platform offers tools to accelerate career growth, focusing on leadership skills, tactical skills, and team performance. Mento's unique approach combines science-backed coaching methods with the expertise of industry leaders, aiming to drive performance and unlock potential. With a focus on tailored growth plans and insights, Mento supports founders, executives, managers, and individual contributors in achieving their professional goals. The company's services are trusted by top-performing businesses, emphasizing personal and professional development through customized coaching experiences.

📋 Description

• Provide 1:1 coaching to Mento members through virtual sessions using the Mento Platform and Tools • Participate in ongoing training sessions to improve coaching abilities and skills • Communicate with members via Mento email or chat in the Mento App between sessions • Share coaching tools and insights as part of the Mento coaching community • Help enhance coaching practices and fulfill Mento's mission of empowering people to thrive in jobs they love • Act as a kind, respectful, and empathetic ambassador of the Mento community

🎯 Requirements

• Senior executive responsible for forward deployment or support engineering • 15+ years of experience managing teams and coaching individuals • Experience leading engineering teams at high-growth global technology organizations, AI/ML companies, or fast-scaling startups • Experience with infrastructure, platform, security, or ML/AI engineering organizations especially relevant • Experience in Singapore or Hong Kong serving the SEA region, or experience in Japan, India, South Korea, and Australia markets • Experience balancing meaningful technical responsibilities with team management, including delegation, prioritization, and leading through others • Experience leading teams through hypergrowth, rapid organizational change, or startup-to-scale transitions • Experience building functions from scratch and hiring into ambiguity • Ability to influence and build credibility internally and externally within a customer's organization • Ability to help engineering leaders develop visibility and impact beyond their immediate teams • Growth mindset and interest in developing coaching skills • Passion for helping people advance in the workplace • Self-awareness, high emotional intelligence, and ability to create a safe space for vulnerability • Comfortable working in a constantly changing startup environment • Capacity to dedicate at least 12+ hours per month, or 3–5 hours per week, for at least 24 months • Prior experience at a U.S.-headquartered or global technology company across multiple offices is nice to have • Required participation in and graduation from Mento's ICF-certified Coaching 101 training program

🏖️ Benefits

• Paid per hour • Select bonuses incentivizing engagement with membership and community growth on the platform • ICF-certified coach training program • Continuing Coach Education Units for successful training graduates • Fully remote work • Part-time growth opportunity

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