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Strategic Accounts Manager

🕒 September 21

🇺🇸 United States – Remote

💵 $101.2k - $204.4k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

Where this job comes from

Posted on Mercury Insurance's careers page, not through a job board

First seen by Remote Rocketship September 21

Still open on Mercury Insurance's site. Checked 5 hours ago.

Logo of Mercury Insurance

Mercury Insurance

5001 - 10000 employees

Founded 1962

🚘 Automotive

💼 Consulting

📦 Logistics

Automotive • Consulting • Logistics

Mercury Insurance is a leading provider of insurance products, focusing on protecting individuals and their assets with a commitment to privacy and customer service. The company operates through independent agents and offers a range of insurance services including auto, home, and other personal insurance products. Mercury Insurance prioritizes the security of personal information and compliance with privacy laws, ensuring that customer data is handled with care and only shared when necessary for account servicing or as legally required.

📋 Description

• Lead enterprise-level growth with national carrier agency relationships and national strategic accounts, including digital agencies, carrier agencies, brokers, and jumbo agencies • Execute the end-to-end partnership lifecycle from onboarding through annual business planning and objective setting • Drive multi-year portfolio expansion, profitability, retention, and best-in-class agent experience • Participate in cross-functional execution with API integration, Funnel Optimization, Underwriting, Product, Marketing, and Experience teams • Own the end-to-end lifecycle for national carrier agency relationships and national digital agencies • Lead cross-functional initiatives that remove friction, improve quoting and placement throughput, and strengthen Mercury’s value proposition • Serve as the point of partnership escalation for assigned strategic accounts • Steward brand, compliance, and long-term partnership health • Execute multi-year growth plans with targets for premium, product mix, retention, and profitability • Own the P&L of managed accounts within the assigned territory • Lead negotiations with multi-million/billion dollar organizations and C-suite stakeholders • Establish quarterly business reviews with partner executives and align on goals, leading indicators, and mitigation plans • Improve speed-to-bind, discount and packaging visibility, and underwriting responsiveness • Drive adoption of digital integrations and prioritized programs to increase partner throughput • Collaborate with Product, Underwriting, and Pricing to improve Mercury’s competitive position • Provide market feedback to inform roadmap and segmentation strategies • Review territory forecasts and prospect pipeline health • Define leading indicators such as quote volume, hit ratio, bundle rate, and premium per policy • Implement remediation plans and establish national account governance • Ensure adherence to policies, contractual obligations, and regulatory requirements • Uphold reporting accuracy and auditable processes • Model and reinforce Mercury’s Core Values

🎯 Requirements

• Bachelor’s Degree required • Completion of CPCU, CIC, or advanced degree preferred • 7+ years in P&C insurance distribution, carrier strategic accounts, or enterprise channel leadership with measurable growth and profitability outcomes, or equivalent experience • Proven success leading executive relationships with national brokers, top independents, and digital distributors • Experience leading complex cross-functional initiatives • Strong command of sales economics and levers, including segmentation, product mix, underwriting responsiveness, incentives, and account management • Exceptional communication, influence without authority, and change leadership skills • Executive presence to lead negotiations with multi-million/billion dollar organizations and expertise in complex C-suite conversations • Analytical skill set and capabilities to drive growth and profit opportunities with strategic accounts • Executive communication, collaboration, and influencing skills • Understanding of digital integration • Ability to comply with Mercury policies, contractual obligations, and regulatory requirements • Ability to work from anywhere in the United States for most positions • Travel approximately 25–45% to partner locations, events, and internal hubs

🏖️ Benefits

• Competitive compensation • Flexibility to work from anywhere in the United States for most positions • Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) • Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) • Medical, dental, vision, life, and pet insurance • 401 (k) retirement savings plan with company match • Engaging work environment • Promotional opportunities • Education assistance • Professional and personal development opportunities • Company recognition program • Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more • Competitive salary • Bonus potential • An in-person interview may be required during the hiring process

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