Senior Account Manager, Enterprise

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $78.8k - $177.7k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

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Milliman

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1947

🏥 Healthcare

🛡️ Insurance

💼 Consulting

Healthcare • Insurance • Consulting

Milliman is an independent global actuarial and consulting firm founded in 1947 that provides expertise in insurance, healthcare, retirement and employee benefits, risk management, and related financial services. The firm combines actuarial rigor, data science, and technology to deliver consulting, modeling, software, and advisory solutions to public- and private-sector clients addressing challenges such as healthcare costs, market volatility, climate risk, and program design. Milliman operates worldwide with multidisciplinary teams including actuaries, data scientists, clinicians, and software engineers.

📋 Description

• Manage a portfolio of strategic enterprise clients, serving as the primary point of contact • Develop executive-level relationships within payer organizations • Lead regular client meetings, quarterly business reviews, and planning sessions • Identify and pursue account expansion opportunities, including upsell, cross-sell, and renewals • Collaborate with Sales and Product teams on tailored proposals and solution strategies • Communicate the value of MedInsight’s product offerings and identify right-fit solutions • Represent client needs internally across Product, Implementation, Engineering, and Support teams • Help ensure smooth onboarding, delivery, and issue resolution • Provide client feedback to guide product enhancements and innovation • Help define and refine account management best practices and processes • Advise clients on leveraging healthcare analytics tools and services • Translate executive analytic needs into solutions using MedInsight’s capabilities

🎯 Requirements

• Level 4 requires 5+ years of experience in enterprise account management, customer success, or strategic consulting; Level 3 is less than 5 years • Experience ideally within healthcare analytics, healthcare technology, or services • Strong knowledge of the payer landscape and healthcare ecosystem, including Medicare Advantage, Medicaid, commercial health plans, TPAs, and ACOs • Proven track record managing large, complex accounts and driving client satisfaction, retention, and growth • Ability to engage and influence senior executives and technical leaders • Exceptional communication, presentation, and interpersonal skills • Strong analytical thinking and ability to communicate data-driven insights meaningfully • Bachelor’s degree required • Experience with CRM, Client Digital Sales Rooms, Project Management Software, Call Recording, and other digital sales software • Experience with healthcare data platforms, population health tools, or analytics applications • Familiarity with HEDIS, population health, risk adjustment, and value-based payment models • Prior experience in a consulting firm, health plan, or health tech organization strongly preferred • Must be legally authorized to work in the United States without immigration support or sponsorship from Milliman now or in the future

🏖️ Benefits

• Competitive base salary with performance-based bonus opportunities • Medical, Dental and Vision coverage for employees, dependents, and domestic partners • Employee Assistance Program (EAP) • 401(k) plan with company matching and profit-sharing contributions • Discretionary Bonus Program • Flexible Spending Accounts (FSA) • Paid Time Off (PTO); full-time employees accrue 15 days per year • Minimum of 10 paid holidays per year • Family Building Benefits, including adoption and fertility assistance • Up to 11 weeks of paid parental leave for eligible employees • Life Insurance & AD&D; 100% of premiums covered by Milliman • Fully paid Short-Term and Long-Term Disability • Flexible work environment • Opportunities for growth and advancement • Professional growth and career development investment • Collaborative work environment focused on continuous learning and innovation