EHRM Operations Support Analyst

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Mind Computing

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

Mind Computing is a next-generation digital services consulting firm that specializes in innovation, optimization, and gaining competitive advantages for their clients. As a Service-Disabled Veteran-Owned Small Business (SDVOSB) and a HUBZone Business, Mind Computing uses cutting-edge tools and technologies to drive digital transformation and significant performance improvements for its clients. Their services include business consulting, technology strategy and implementation, and next-gen concepts such as blockchain, the Internet of Things, and artificial intelligence. The company emphasizes agile digital strategies, cognitive design thinking, and agile development to empower clients and help them disrupt their markets.

📋 Description

• Monitor HL7 message dashboards to identify, troubleshoot, and resolve interface issues • Support production troubleshooting calls and assist with log-level analysis to identify root causes of integration issues • Participate in Interface System Testing (IST) sessions • Support EHRM site go-lives and release activities • Assist with release planning, readiness tracking, and operational support during deployments, including occasional off-hours support • Maintain release documentation, test plans, incident logs, and operational documentation • Collaborate with development, architecture, and project teams to support system stability and issue resolution • Contribute to team objectives and take on additional responsibilities as needed

🎯 Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field • 3-5 years of experience in production support, system operation, system monitoring, or healthcare data integrations • Working knowledge of HL7 messaging and healthcare integration workflows • Experience supporting production environments, monitoring tools, and troubleshooting live system issues • Experience supporting Oracle Health/Cerner EHRM implementations • Experience with Mirth Connect, MuleSoft, or similar integration platforms • Strong communication skills with the ability to collaborate effectively with technical teams and stakeholders • Strong analytical and organizational skills • Familiarity with FHIR standards and healthcare interoperability • Prior government/federal experience • Experience supporting Department of Veterans Affairs (VA) or other federal healthcare programs • Ability to obtain a government clearance • Must reside within the continental US • Occasional off-hours availability required around EHRM site go-lives and releases • Selected candidates must complete fingerprinting at a government facility and undergo a background check • At this time, unable to offer sponsorship

🏖️ Benefits

• Medical/Dental/Vision • 401k with Employer Match • PTO + Federal Holidays • Corporate Laptop • Training Opportunities • Remote Opportunity