Business Process Specialist, Employee Health & Benefits

Job not on LinkedIn

🔥 16 hours ago

🐊 Florida, Illinois, +11 more states – Remote

🐊 Florida – Remote 🌽 Illinois – Remote 🗽 New York – Remote 🏈 Ohio – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote

💵 $59.7k - $111.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Business Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Marsh McLennan

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1871

⚖️ Legal

📣 Marketing

💸 Finance

Legal • Marketing • Finance

Marsh McLennan is a leading professional services firm that operates in the areas of risk, strategy, and people. With over 85,000 employees worldwide, the company encompasses four main businesses: Marsh, offering insurance broking and risk management; Guy Carpenter, providing reinsurance and capital strategies; Mercer, specializing in health, wealth, and career consulting; and Oliver Wyman, focusing on strategy, economic, and brand consulting. Marsh McLennan is committed to fostering an inclusive culture, empowering its employees, and delivering innovative solutions to clients globally.

📋 Description

• Design and improve business processes, workflows, and data standards for Employee Health & Benefits • Work with the Business Process Leader, national and regional representatives, and working groups • Create standardized workflows across MMA using available technology • Support configuration of the agency management system (AMS) • Document and maintain processes, procedures, and business process artifacts • Design reporting outputs and create client deliverables • Develop and facilitate training for national and regional teams • Define requirements, redesign processes, and implement best-in-class workflows • Collaborate with training resources and stakeholders to identify knowledge gaps • Support AMS onboarding and training needs • Occasionally travel, including to off-site venues, overnight stays, and other operating companies • Perform occasional weekend work surrounding scheduled migrations • Report to the Business Process Leader

🎯 Requirements

• Understanding of the insurance brokerage business • Awareness of the impact and consequences of decisions affecting business process design • Proven critical thinking, analytical, and problem-solving skills • Experience with process improvement and workflow best practices • Strong organizational skills and ability to prioritize workload and balance multiple projects • Demonstrated successful follow-through on deliverables • Ability to work with cross-functional teams and leaders • Flexibility and ability to adapt to changes • 3+ years of experience in Employee Benefits (listed as a plus, not required) • Experience with CRM, AMS, and LMS systems such as Applied Epic, Salesforce, and Appinium (listed as a plus, not required)

🏖️ Benefits

• Generous time off, including personal and volunteering • Remote work • Tuition reimbursement and professional development opportunities • Charitable contribution match programs • Stock purchase opportunities • Health and welfare benefits • Tuition assistance • 401K savings and other retirement programs • Employee assistance programs • Performance-based incentives may be available