Account Manager

Job not on LinkedIn

🔥 14 hours ago

🏄 California, New York – Remote

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💵 $300k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 3%

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Logo of Modal Labs

Modal Labs

1 - 10 employees

🤖 Artificial Intelligence

🤝 B2B

💰 $16M Series A on 2023-10

Artificial Intelligence • B2B

Modal Labs is focused on providing tools for running generative AI models, managing large-scale batch jobs, job queues, and more, positioning itself in the software industry with a specialized emphasis on innovative computing solutions.

📋 Description

• Build Modal's account management function and iterate on it as the business scales • Own and deliver a revenue target across a book of accounts • Grow initial customer use cases, expand accounts, and drive standardization across the Modal platform • Develop sufficient fluency in Modal to work with engineering teams on their workloads • Determine when to involve FDEs, Support, or Product • Collaborate with Sales, Solutions Architects, FDEs, Support, and Product to grow accounts • Feed customer insights back into the product roadmap • Travel to customers as needed to support key accounts and drive expansion opportunities

🎯 Requirements

• Customer-facing experience owning or supporting a revenue target in a highly technical, consumption business • Technical depth working autonomously with Developers through CxOs and understanding the core parts of the developer tech stack • Hands-on experience building with AI tools • Strong ownership, organization, and ability to act autonomously • High learning velocity and ability to move fast and iterate • Cross-functional collaboration and accountability • Experience as a Technical Account Manager, Solutions Engineer, Solutions Consultant, or similar role (nice to have) • Certification as an engineer, such as a Computer Science Degree or Professional Bootcamp (nice to have) • Early GTM hire experience at a fast-growing startup (nice to have) • Experience with GPU spend, model training, or inference workloads (nice to have)

🏖️ Benefits

• Equity • Travel to customers as needed

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