Vice President – Professional Services

🔥 17 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

👔 Vice President

👻 Ghost score 10%

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Momentus Technologies

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1985

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Momentus Technologies is a company that provides a cloud-based event and venue management software platform designed for convention centers, corporate and university campuses, stadiums and arenas, performing arts centers, conference centers, and other specialized venues. Their product suite (Momentus Enterprise, Momentus Elite, Momentus WeTrack) centralizes booking, scheduling, operations, resource and risk/incident management, CRM, payments, and analytics to help venues increase bookings, streamline operations, improve revenue, and deliver safe, efficient events. The platform targets mid-to-large organizations and emphasizes real-time coordination across departments, reporting, and scalability.

📋 Description

• Set the vision and operational strategy for the global Professional Services department • Lead and develop managers and team leads across Technical Services, Project Management, and Consulting • Define how projects are scoped, resourced, and executed globally • Manage budgets, margins, team capacity, revenue forecasting, and resource planning • Drive utilization, capacity planning, delivery KPIs, predictability, and risk reduction • Collaborate with Sales, Product, Customer Success, and Support on handoffs, RFP responses, solution design, and delivery capability • Champion customer satisfaction through high-quality delivery, project governance, proactive issue resolution, reduced time to value, and attach rate • Support key customer conversations and proposal development • Scale delivery practices through standardized processes, team capability building, and innovation • Mentor managers and team leads through change and support professional development • Align with regional Professional Services leaders on global standards, best practices, consistency, customer experience, and operational excellence

🎯 Requirements

• Bachelor’s degree required • MBA or advanced degree is a plus • 7+ years of leadership experience in professional services or SaaS implementation • At least 3+ years leading people managers • Proven global experience managing multiple large-scale enterprise software projects and a cross-functional delivery team • Strong business acumen with experience owning a profitable P&L and delivering margins of at least 30% • Experience with budget ownership, revenue forecasting, and resource planning • Excellent communication, coaching, and relationship-building skills • Comfortable with ambiguity and skilled at leading teams through change • Willing to travel as needed to meet team and customer needs • Must reside in eligible U.S. states; candidates in California or other states with active pay transparency laws will not be considered

🏖️ Benefits

• Professional development that aligns with evolving business needs • Reasonable accommodations during the recruitment process and on the job • Remote work arrangement

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