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Care Navigator

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $23 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Mom's Meals | A Purfoods Company's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of Mom's Meals | A Purfoods Company

Mom's Meals | A Purfoods Company

501 - 1000 employees

Founded 1999

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

Mom's Meals is a company dedicated to improving lives through better nutrition by providing medically tailored, home-delivered meals. These meals are designed to help prevent and manage chronic diseases, support recovery from hospital stays, and offer a convenient solution for busy individuals and families seeking nutritious options. By focusing on quality and care, Mom's Meals strives to make a positive impact on the health and well-being of their clients across the country.

📋 Description

• Conduct standardized, health-related social needs screenings in accordance with state and program requirements • Complete eligibility assessments and supporting documentation for social care services and enhanced navigation programs • Initiate, monitor, and close referrals within designated referral management platforms • Accurately document and record service activities, encounters, and time spent in accordance with program billing and reporting requirements • Perform closed-loop referral follow-up activities to confirm service connection and identify unresolved barriers • Conduct outreach attempts and follow-up activities in accordance with program timelines and documentation standards • Educate clients regarding available community resources, benefits, and social care services • Coordinate with healthcare providers, managed care organizations, and community-based organizations to support continuity of care • Escalate complex cases, urgent social needs, or safety concerns to supervisory or clinical staff as appropriate • Maintain compliance with HIPAA, confidentiality requirements, and all applicable state and federal regulations • Meet productivity, timeliness, documentation, and quality assurance standards established by the organization and program requirements • Participate in ongoing training, workflow updates, and quality improvement initiatives • Support reassessment and renewal activities as required by program guidelines • Report to the Care Navigation Program Manager

🎯 Requirements

• Minimum of two (2) years’ experience in a healthcare, social service, or behavioral health setting; this may include any role with direct client contact • Ability to engage individuals experiencing complex social and health-related barriers with empathy and professionalism • Ability to maintain accurate and detailed documentation in compliance with regulatory and organizational requirements • Prior work that included in-person or telephonic interactions with clients or patients • Excellent written, verbal, and interpersonal communication skills • Strong organizational skills with the ability to manage multiple priorities simultaneously • Proficiency with Microsoft Excel and other standard office technology platforms • Exceptional attention to detail and ability to prioritize competing tasks and projects effectively • Ability to work independently with minimal supervision while exercising sound professional judgment • Ability to routinely use standard office equipment and technology, including laptop computers and smartphones

🏖️ Benefits

• Eligible for Referral Bonuses starting Day 1 • Weekly paychecks • PTO • 401k • Full benefits package

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