Senior Program Manager, AI Ops – GTM

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $140k - $157k / year

⏰ Full Time

🟠 Senior

📋 Program Manager

🦅 H1B Visa Sponsor

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Logo of Motive

Motive

1001 - 5000 employees

📦 Logistics

🏗️ Construction

🍽️ Food & Beverage

Logistics • Construction • Food & Beverage

Motive is a company that provides an integrated operations platform designed to enhance the safety, productivity, and profitability of fleet management and operations. Utilizing cutting-edge AI technology, Motive offers solutions such as driver safety monitoring, fleet management, equipment monitoring, and spend management. These services provide unparalleled visibility into vehicles and equipment, automate workflows, reduce costs, and improve efficiency for industries like construction, oil & gas, public sector, food & beverage, and logistics. Motive is recognized as a leader in fleet management and empowers companies to maximize their operational potential with innovative solutions.

📋 Description

• Serve as the connective link between the Revenue organization and Enterprise Systems technical engineers for AI-related builds and deployments • Translate business use cases into technical requirements and user stories • Align timelines, project plans, and scope across technical and business teams • Establish and maintain AI usage processes and policies with IT leaders • Partner with business and data teams to identify, prepare, and maintain high-quality data sources • Own the internal roadmap for AI agents, applications, and prompts • Guide agile development through intake, sizing, development, QA, release, and ongoing support • Collaborate with Revenue Developers on agent, application, and prompt engineering • Size ongoing agentic-use-case consumption costs based on usage, token consumption, and model selection • Create business cases for AI investment priorities and roadmap prioritization • Coordinate GTM AI vendor evaluations, including vetting, trial criteria, procurement, infosec, legal, and internal-tool comparisons • Provide executive and business-leader updates, explaining technical concepts in business terms and focusing on impact • Establish internal AI product strategy and development practices for solutions serving 2,000+ sellers • Train organization members on AI tools and measure and improve adoption

🎯 Requirements

• Mixed business and technical background • 5+ years of product/program management experience • At least 2 years of experience working directly with engineering resources • 2+ years of hands-on proficiency with GenAI fundamentals, including prompt engineering, RAG pipelines, and multi-agent orchestration • Ability to model LLM operating costs, including token burn, model choice, and usage forecasts • Experience creating business cases to justify internal tool investments • Fluency in Agile for AI, including backlog triage, sprints, rapid A/B experiments, and post-release monitoring • Track record steering cross-functional delivery across business, technical, and procurement teams • Must be authorized to receive and access commodities and technologies controlled under U.S. Export Administration Regulations • Employees must be authorized to receive access to Motive products and technology

🏖️ Benefits

• Health, pharmacy, optical, and dental care benefits • Paid time off • Sick time off • Short-term and long-term disability coverage • Life insurance • 401(k) contribution • Some roles may include restricted stock units • Some interviews or new-hire training sessions may be held in person at one of Motive's global offices

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