Security Support Manager

Job not on LinkedIn

🔥 5 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $90k - $115k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👮‍♂️ Cybersecurity / Security Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Motorola Solutions

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1928

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Motorola Solutions is a company that provides a comprehensive safety and security ecosystem, offering technology solutions to protect people, property, and places. The company specializes in critical communications, video security systems, command center solutions, and managed & support services. Their products include mission-critical P25 radios, professional DMR radios, broadband devices, and video security systems powered by AI analytics. Motorola Solutions serves various industries, including public safety, education, healthcare, law enforcement, and more, with a focus on enhancing operational efficiency and response in critical situations. They are committed to delivering solutions that help their customers stay connected, communicate clearly, and act with certainty in the harshest conditions.

📋 Description

• Coordinate delivery of Motorola Solutions’ cybersecurity services for specific New York City customers • Oversee network security operations in collaboration with the Security Operation Center and Threat Intelligence Team • Serve as the primary interface to customer and NYC agency Network Security Teams • Create, track, and update release plans for security updates • Develop methods of procedure, schedule, and oversee Motorola Solutions security patches • Develop methods of procedure, schedule, and oversee third-party software patches for Microsoft, Linux, Aviat, and Nokia systems • Track the impact of security updates and patches on existing hardware • Manage firewall and logging server configuration • Identify network vulnerabilities and abnormal activity • Perform advanced behavioral analytics for internal data theft and exfiltration • Maintain the Customer Hub portal with current security-related information • Coordinate with the Field Service Operations Manager when security-related resources are needed • Generate monthly security reports and meet with customer Network Security representatives • Maintain and implement the MSI/Customer Security Escalation Process • Collaborate with the System Manager on day-to-day activities • Drive or conduct Secure Design Reviews and Threat Assessments • Support Risk Assessment and Mitigation Strategies • Support cybersecurity Incident Response and Crisis Management processes and activities • Monitor cybersecurity industry and technology trends and incorporate them into the organization

🎯 Requirements

• 3+ years of experience in a services business, displaying an understanding of the principles of service operations and customer support • 3+ years of program management experience, including customer-facing experience • 3+ years experience in LMR, RF Systems, Radio Communications, Radio Frequency, Motorola equipment, Wired/Wireless Communication Systems, IT Systems, Telecommunications, Cyber Security, Security Support, Public Safety, Engineering, Networking equipment or Military experience • Highly conversant in cyber security principles, including security patching, security monitoring activities, and threat intelligence concepts • Experience with Secure Design Reviews and Threat Assessments • Experience supporting Risk Assessment and Mitigation Strategies • Experience with vulnerability reporting and response communications • Experience supporting cybersecurity Incident Response and Crisis Management Processes/Activities • Ability to develop relationships and collaborate with customer Network Security teams and internal cybersecurity organizations • Experience directly working with end-user customers • Excellent communication skills and ability to present complex topics to non-technical audiences • Ability to present confidently and persuasively to internal and external customers • Must obtain Network+ and Security+ certifications within the first year of employment • Legal authorization to work in the U.S. indefinitely; employer work permit sponsorship unavailable • Must be able to obtain background clearance as required by government customers • Must live within a commutable distance of the 5 boroughs of New York City • Local travel required; travel percentage under 25% (also stated as less than 10%)

🏖️ Benefits

• Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K with Company Match • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave • Referral Payment Plan • Local travel for planned network activities and potential unplanned events/remediation efforts • Relocation not provided