Lifecycle Marketing Operations Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Marketing Operations

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Mozilla

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1998

👥 B2C

🔒 Cybersecurity

B2C • Cybersecurity • Software

Mozilla is a non-profit organization dedicated to promoting an open and accessible internet. They are the makers of the popular Firefox browser, which emphasizes user privacy, speed, and control. Mozilla also offers a range of products that focus on internet security and privacy, including Mozilla VPN, Firefox Relay, and Mozilla Monitor. Additionally, the organization is involved in open-source projects, AI innovation, and advocating for digital rights. Mozilla aims to empower users with trustworthy technology and policies that protect privacy, support open-source AI development, and foster accountability for tech companies.

📋 Description

• Coordinate and execute ASO initiatives, including metadata updates, creative experiments and app store events, in collaboration with Product Marketing and the external agency • Translate approved lifecycle campaign briefs into executable plans and support hands-on campaign execution across key moments in the user journey • Support product launches and priority growth initiatives by coordinating workstreams, cross-functional handoffs and operational follow-through • Own shared localization, quality assurance and operational readiness workflows, identifying and escalating blockers and risks before delivery is affected • Gather and consolidate performance data and operational learnings from campaigns and experiments to support reporting, synthesis and future optimization decisions • Develop scalable processes, automation and AI-assisted workflows, including solutions using Claude Code and Cowork, to improve execution consistency and reduce coordination overhead

🎯 Requirements

• 5+ years of experience in marketing operations or a similar role • Experience coordinating and executing multi-step marketing programs across multiple workstreams, stakeholders, timelines and dependencies • Strong operational judgment, organization and attention to detail, with the ability to prioritize effectively and work independently • Experience creating repeatable processes, workflows and documentation that improve execution quality and efficiency • Commitment to Mozilla’s values: Play to win; Build for people first; Engage evidence over ego; Decide and deliver; Ship, learn, repeat • Experience with mobile growth or ASO, including metadata optimization and creative experimentation • Comfort working with performance data, including campaign measurement, experiment analysis and reporting • Experience building automated and AI-assisted workflows using Claude Code, Cowork, or similar tools

🏖️ Benefits

• Generous performance-based bonus plans for all eligible employees - we share in our success as one team • Rich medical, dental and vision coverage • Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute) • Quarterly all-company wellness days where everyone takes a pause together • Country-specific holidays plus a day off for your birthday • One-time home office stipend • Annual professional development budget • Quarterly well-being stipend • Considerable paid parental leave • Employee referral bonus program • Other benefits (life/AD&D, disability, EAP, etc. - varies by country)