Sales Development Representative

🔥 19 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

💵 Sales Development (SDR)

👻 Ghost score 10%

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mPulse

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

☁️ SaaS

🤝 B2B

💰 Series unknown on 2022-02

Healthcare • SaaS • B2B

mPulse is a health experience and insights company that provides an AI-powered Health Experience and Insights (HXI) platform and a suite of products—predictive analytics, core communications, omnichannel engagement, health portals, content management, and acquisition & payments—to help health plans, health systems, and other healthcare organizations improve member engagement, close care gaps, and meet regulatory requirements. Their platform delivers personalized, data-driven outreach and automation at scale to support Medicare, Medicaid, commercial plans, TPAs, ACOs, pharmacies, and life sciences/clinical trials. mPulse emphasizes modernizing member portals, utilization management communications, CAHPS/HOS performance, and precision targeting to drive clinical and financial outcomes for clients (used by 400+ healthcare organizations per their materials).

📋 Description

• Create qualified pipeline by identifying, engaging, and qualifying prospective customers across health plans, providers, and other healthcare organizations • Execute high-volume outbound prospecting through phone, email, LinkedIn, and other channels • Follow up on inbound leads from webinars, events, content downloads, and marketing campaigns • Research target organizations and contacts to assess business model, member populations, and fit with mPulse solutions • Personalize outreach based on campaigns and prospect roles • Conduct initial discovery, identify prospect needs and challenges, and document findings in Salesforce • Qualify opportunities and schedule introductory meetings, demos, or discovery calls with Account Executives • Maintain accurate records of activities, contacts, and opportunities in the CRM and associated sales tools • Partner with Marketing on campaign follow-up, messaging, and targeting improvements • Collaborate with Sales leadership to prioritize territories, account lists, and personas • Participate in coaching, training, and role-playing sessions • Meet and exceed goals for activities, meetings set, and qualified opportunities created • Represent mPulse professionally and consultatively with prospects, partners, and internal stakeholders • Report to the Senior Business Development Operations Manager

🎯 Requirements

• Strong written and verbal communication skills, with the ability to clearly articulate value propositions and tailor messages to different audiences • Comfortable making outbound calls and engaging in early-stage sales conversations with senior leaders at health plans and provider organizations • High level of proficiency or strong aptitude for learning sales tools and platforms, including CRM systems (e.g., Salesforce), sales engagement tools (e.g., Outreach, Gong Engage), and LinkedIn • Demonstrated ability to manage time effectively, prioritize multiple tasks, and operate in a metric-driven, fast-paced environment • Proven resilience, curiosity, and problem-solving skills, with a growth mindset and openness to feedback • Ability to work collaboratively across Sales, Marketing, and Operations to achieve shared pipeline and revenue goals • Proven professionalism, attention to detail, and follow-through in documenting activities and next steps • 1+ year of experience in a sales, business development, customer success, or other customer-facing role; internship or equivalent experience will be considered • Experience working in B2B sales or marketing departments; prior exposure to SaaS or technology solutions preferred • Bachelor’s degree in Business, Marketing, Communications, Healthcare, or a related field; or equivalent combination of education and relevant experience • Prior experience as an SDR/BDR in a SaaS or healthcare organization preferred • Familiarity with healthcare markets and concepts such as member engagement, quality measures, or CAHPS/HEDIS preferred • Track record of meeting or exceeding activity and pipeline-generation targets preferred • Ability to stand and sit for extended periods of time • Ability to lift 10 lbs. weight

🏖️ Benefits

• Ability to travel up to 5% of the time for team meetings, trainings, or industry events