Solution Consultant – Public Housing PIC Management

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🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

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MRI Software

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1971

🏗️ Construction

📦 Logistics

🏠 Real Estate

Construction • Logistics • Real Estate

MRI Software is a global provider of real estate technology solutions designed to empower property professionals and communities. The company offers a comprehensive suite of proptech tools tailored for residential and commercial property management, including integrated digital services, energy management, tenant engagement, and lease accounting. MRI Software's solutions aim to simplify property management processes, optimize business performance, and mitigate risk through unified data and business insights. With a focus on innovation, MRI Software connects real estate visionaries with AI-first technology to build thriving communities and facilitate compliance. The company serves a vast client base of over 45,000 clients across 170 countries, supporting diverse sectors such as multifamily housing, office, retail, industrial logistics, and more.

📋 Description

• Manage a portfolio of public housing agencies receiving MRI PIC Management services • Review, analyze, and submit HUD PIC records on behalf of assigned clients • Identify, research, and correct errors preventing successful PIC submissions • Monitor PIC submission rates and help clients achieve and maintain compliance goals • Review HUD reports, error dashboards, delinquency reports, and submission exceptions to identify corrective actions • Provide agencies with unresolved errors, late reports, and recommendations for resolution • Conduct recurring client meetings, presentations, and status reviews • Assist agencies with SEMAP-related PIC indicators and fiscal year-end preparation • Coordinate with agency staff and HUD field offices regarding PIC access, authorization, and compliance matters • Support clients through regulatory and operational changes impacting HUD reporting requirements • Document client activity, maintain tracking tools, and provide accurate project and service updates • Collaborate with internal teams to share knowledge, improve processes, and strengthen service delivery • Build strong client relationships through proactive communication and responsive support • Participate in internal training, mentoring, and continuous improvement initiatives • Prepare and present agency performance metrics, submission status, compliance findings, and recommendations to client stakeholders • Perform other duties as required

🎯 Requirements

• Bachelor's degree or equivalent experience • 3+ years of experience in public housing, HUD compliance, software consulting or support, housing authority operations, PIC submissions, or related client services roles • Strong understanding of HUD Public Housing and/or Housing Choice Voucher programs • Experience analyzing compliance data, HUD reporting requirements, occupancy functions, certifications, inspections, SEMAP, PIC submissions, or related compliance activities • Excellent problem-solving and analytical skills • Strong presentation and facilitation skills, both virtual and in person • Proven ability to manage multiple priorities and client relationships simultaneously • Excellent verbal and written communication skills • Ability to work independently while contributing to a collaborative team environment • Strong customer-service mindset with a commitment to client success • Direct experience performing HUD PIC submissions is nice to have • Experience working for a Public Housing Authority or housing software provider is nice to have • Familiarity with MRI PHA Pro, QuicPIC, HAB, Tenmast, or other housing management platforms is nice to have • Experience supporting agencies during SEMAP reporting or housing authority compliance activities is nice to have • Knowledge of HUD 50058 processing and HUD compliance requirements is nice to have • Experience delivering training, client presentations, or consulting services is nice to have • Understanding of data analysis, reporting, or troubleshooting within public housing software systems is nice to have • Familiarity with HUD security, authorization, and MFA requirements is nice to have • No work or student visas are provided for this role, including OPT

🏖️ Benefits

• Employee-led belonging committee and employee resource groups, including Women and Allies and Pride Event Group • Medical coverage options • HSA benefit • Competitive 401(k) plan • Parental Leave Program and parental support perks • 20 days PTO plus observed holidays • 15 hours of Flexi time per year • Tuition reimbursement offerings • Work from anywhere in the world for two weeks out of the year • Flex at MRI program with 16 extra hours of time off • 16 hours of paid volunteer time • Employee referral scheme • Regional-specific healthcare benefits