Disability Account Manager

🔥 0 minutes ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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MRO

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

☁️ SaaS

📋 Compliance

💰 Series unknown on 2019-11

Healthcare • SaaS • Compliance

MRO is an enterprise healthcare software company that provides a Clinical Data Exchange Platform (CDXP) and modular solutions to securely curate, normalize, and exchange clinical data across providers, payers, registries, and clinical data requesters. MRO helps hospitals, health systems, ambulatory practices, and payers streamline release of information, compliance workflows, MIPS/quality reporting, ACO tracking, and clinical intelligence by connecting to hundreds of disparate EHRs, reducing administrative burden and accelerating patient-focused care delivery. The company emphasizes security and regulatory compliance and has been recognized with Best in KLAS awards for Release of Information.

📋 Description

• Act as a main contact for communicating and collaborating with assigned accounts • Review and verify FMLA and Disability forms for validity and compliance with HIPAA/HITECH and related requirements • Verify patient information within assigned accounts’ EMR systems using key patient identifiers • Confirm request information and request additional documentation from patients/requesters for pending forms • Pull and complete forms accurately and in compliance with MRO Clinics policies/procedures and state/federal regulations • Follow workflows specific to assigned accounts • Provide and log detailed, accurate information on each processed form • Update and maintain an accurate Accounting of Disclosures • Provide customer service to patients and clients while ensuring patient privacy • Handle high call volumes while maintaining service and professionalism • Maintain established production and quality goals and manage assigned accounts within turnaround times • Report to the Director of Disability as necessary

🎯 Requirements

• Thorough and detail-oriented • Professional demeanor • Customer oriented disposition • Positive attitude and ability to interact well with employees • Excellent communication skills • Proven consistent dependability and attendance • Confidentiality and discretion required • Ability to conduct and interpret HIPAA/Privacy Guidelines • Solid organizational skills, including multitasking and time-management • Flexibility to adapt to frequent changes in the industry and office • High School Diploma or equivalent required

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • 401(k) plan