
10,000+ employees
Founded 1891
🏥 Healthcare
📦 Logistics
🧬 Biotechnology
Healthcare • Logistics • Biotechnology
MSD is a leading biopharmaceutical company known as Merck & Co. , Inc. in the United States, Canada, and Puerto Rico, and as MSD globally. The company focuses on scientific innovation to deliver medicines and vaccines for various health challenges, including oncology, vaccines, infectious diseases, and cardio-metabolic diseases. MSD operates multiple divisions, including Human Health, Animal Health, and Research & Development. With approximately 75,000 employees worldwide and a significant investment in research and development, MSD is committed to improving global health through its scientific advancements. Additionally, the company places a strong emphasis on diversity, inclusion, and corporate responsibility. MSD’s operations extend worldwide, offering opportunities in numerous regions and promoting diversity and innovation in all aspects of its business.
🔥 0 minutes ago
🌴 South Carolina – Remote
💵 $190.8k - $300.3k / year
⏰ Full Time
🟠 Senior
👔 Director
🦅 H1B Visa Sponsor
👻 Ghost score 0%
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10,000+ employees
Founded 1891
🏥 Healthcare
📦 Logistics
🧬 Biotechnology
Healthcare • Logistics • Biotechnology
MSD is a leading biopharmaceutical company known as Merck & Co. , Inc. in the United States, Canada, and Puerto Rico, and as MSD globally. The company focuses on scientific innovation to deliver medicines and vaccines for various health challenges, including oncology, vaccines, infectious diseases, and cardio-metabolic diseases. MSD operates multiple divisions, including Human Health, Animal Health, and Research & Development. With approximately 75,000 employees worldwide and a significant investment in research and development, MSD is committed to improving global health through its scientific advancements. Additionally, the company places a strong emphasis on diversity, inclusion, and corporate responsibility. MSD’s operations extend worldwide, offering opportunities in numerous regions and promoting diversity and innovation in all aspects of its business.
• Lead onboarding and readiness support for product treatment sites • Educate site stakeholders on workflows, system setup, and operational requirements using approved resources • Support treatment sites' operational capabilities and consistent execution across the end-to-end treatment journey • Serve as the operational subject matter expert for assigned treatment sites • Provide support on product processes, operations, and logistics • Act as primary contact for operational issues, triage issues, and coordinate cross-functional resolution • Collaborate with oncology field teams to support compliant engagement and consistent site experiences • Build trusted relationships with treatment-site operational leaders • Use company data and dashboards to assess site operational metrics and identify improvement opportunities • Synthesize site feedback and process insights to help headquarters improve communications, workflows, resources, and education • Support accounts across the Atlanta geography, including Georgia and South Carolina
• Bachelor's degree required • Minimum of 5 years of relevant experience in healthcare or life sciences, including sales, account management, or provider operations/administration • Strong understanding of the healthcare ecosystem • Proven track record working with provider organizations and operational stakeholders to implement workflows for complex therapies • Ability to operate effectively in evolving, ambiguous environments with multiple dependencies • Strong operational problem-solving skills, including process-friction identification, root-cause diagnosis, and stakeholder coordination • Ability to build meaningful customer relationships with treatment-site operational stakeholders • Excellent interpersonal and communication skills across cultures and disciplines • Strong leadership and cross-functional collaboration skills in matrix organizations • Ability to travel approximately 50% • Valid driver's license • Preferred: experience supporting site activation/readiness and operational support for advanced therapies • Preferred: experience with complex oncology workflows • Preferred: experience with large oncology systems and multiple stakeholder groups across a single enterprise • Candidate must reside in the designated Atlanta geography, including Georgia and South Carolina • No visa sponsorship
• Annual bonus eligibility • Long-term incentive eligibility, if applicable • Medical, dental, and vision healthcare • Other insurance benefits for employee and family • Retirement benefits, including 401(k) • Paid holidays • Vacation days • Compassionate days • Sick days • Remote work arrangement
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