Associate Director, Oncology Treatment Site Lead – Philly Territory

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🏖️ New Jersey, Pennsylvania – Remote

🏖️ New Jersey – Remote 🔔 Pennsylvania – Remote

💵 $190.8k - $300.3k / year

⏰ Full Time

🟠 Senior

👔 Director

🦅 H1B Visa Sponsor

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MSD

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1891

🏥 Healthcare

📦 Logistics

🧬 Biotechnology

Healthcare • Logistics • Biotechnology

MSD is a leading biopharmaceutical company known as Merck & Co. , Inc. in the United States, Canada, and Puerto Rico, and as MSD globally. The company focuses on scientific innovation to deliver medicines and vaccines for various health challenges, including oncology, vaccines, infectious diseases, and cardio-metabolic diseases. MSD operates multiple divisions, including Human Health, Animal Health, and Research & Development. With approximately 75,000 employees worldwide and a significant investment in research and development, MSD is committed to improving global health through its scientific advancements. Additionally, the company places a strong emphasis on diversity, inclusion, and corporate responsibility. MSD’s operations extend worldwide, offering opportunities in numerous regions and promoting diversity and innovation in all aspects of its business.

📋 Description

• Lead onboarding and readiness support for product treatment sites • Educate treatment sites on workflows, system setup, and operational requirements • Deliver process-focused education using approved resources • Support sites in consistently executing the product's end-to-end treatment journey • Serve as the product operational subject matter expert for assigned treatment sites • Provide support regarding product processes, operations, and logistics • Act as the primary point of contact for operational issues • Triage and address issues through cross-functional coordination and defined processes • Collaborate with oncology field teams to support coordinated and compliant engagement • Build trusted relationships with site operational leaders • Provide consistent, reliable, and responsive operational support • Use company-generated data and dashboards to assess site operational metrics and identify improvement opportunities • Synthesize site feedback and process insights to help the headquarters team improve communications, workflows, resources, and education

🎯 Requirements

• Bachelor's degree required • Minimum of 5 years of relevant experience in healthcare or life sciences, including sales, account management, or provider operations/administration • Strong understanding of the healthcare ecosystem • Proven track record working with provider organizations and operational stakeholders to implement workflows for complex therapies • Ability to operate effectively in evolving, ambiguous environments with multiple dependencies • Strong operational problem-solving skills, including identifying process friction points, diagnosing root causes, and coordinating next steps • Ability to build and develop meaningful customer relationships with operational stakeholders at treatment sites • Excellent interpersonal and communication skills • Strong leadership skills and ability to collaborate in cross-functional, matrix organizations • Ability to travel approximately 50% • Valid driver's license • Candidate must reside in the designated Philly geographic territory, including Pennsylvania and New Jersey • Preferred: experience supporting site activation/readiness and operational support for advanced therapies • Preferred: experience with complex oncology workflows • Preferred: experience with large oncology systems and multiple stakeholder groups across a single enterprise

🏖️ Benefits

• Annual bonus eligibility • Long-term incentive, if applicable • Medical, dental, and vision healthcare • Other insurance benefits for employee and family • Retirement benefits, including 401(k) • Paid holidays • Vacation • Compassionate days • Sick days • Remote work arrangement