Director, Individualized Therapy Operations – US Oncology

Job not on LinkedIn

🔥 13 hours ago

🌐 United States, Puerto Rico – Remote

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🔔 Pennsylvania – Remote

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💵 $190.8k - $300.3k / year

⏰ Full Time

🔴 Lead

😶‍🌫️ Therapist

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of MSD

MSD

10,000+ employees

Founded 1891

🏥 Healthcare

📦 Logistics

🧬 Biotechnology

Healthcare • Logistics • Biotechnology

MSD is a leading biopharmaceutical company known as Merck & Co. , Inc. in the United States, Canada, and Puerto Rico, and as MSD globally. The company focuses on scientific innovation to deliver medicines and vaccines for various health challenges, including oncology, vaccines, infectious diseases, and cardio-metabolic diseases. MSD operates multiple divisions, including Human Health, Animal Health, and Research & Development. With approximately 75,000 employees worldwide and a significant investment in research and development, MSD is committed to improving global health through its scientific advancements. Additionally, the company places a strong emphasis on diversity, inclusion, and corporate responsibility. MSD’s operations extend worldwide, offering opportunities in numerous regions and promoting diversity and innovation in all aspects of its business.

📋 Description

• Serve as the US commercial owner of the Intismeran end-to-end operational ecosystem • Design, integrate, and optimize capabilities, processes, and stakeholder interactions supporting the treatment journey from order through administration • Define and lead operational strategy and governance for launch readiness, commercial execution, future growth, and scalability • Own operational workflows, digital orchestration, sample and tissue operations, logistics coordination, customer support, and treatment journey integration • Lead cross-functional alignment across internal functions, alliance stakeholders, sequencing providers, distributors, and treatment sites • Provide strategic oversight of the Treatment Site Operations Coordinator capability • Establish and oversee KPIs, service-level objectives, dashboards, demand planning, capacity planning, risk management, and executive reporting • Lead operational governance and control tower activities, resolving barriers, exceptions, and capacity constraints • Build future-state capabilities, analytics, orchestration technologies, process innovations, and operational readiness • Lead the Individualized Therapy Operations organization, including treatment journey strategy, centralized coordination, manufacturing demand planning, partner management, and operational excellence

🎯 Requirements

• Bachelor's degree or equivalent (BA/BS) • Minimum of 8 years of experience in biotechnology, pharmaceuticals, healthcare, or related industries, including leadership experience in complex therapy operations or operational strategy roles • Demonstrated success designing and leading complex operating models coordinating multiple internal functions and external partners • Proven ability to lead cross-functional initiatives and influence senior stakeholders across commercial, manufacturing, supply chain, market access, IT, and external partner organizations • Experience building and scaling operational capabilities, governance structures, operating procedures, customer support models, orchestration platforms, analytics, and performance management systems • Strong strategic thinking and problem-solving capabilities • Experience establishing and managing KPIs, dashboards, capacity planning processes, and operational performance metrics • Excellent communication and executive presence • Experience leading and developing high-performing teams • Preferred: MBA or equivalent • Preferred experience supporting commercialization of complex therapies, including cell therapy, gene therapy, radioligand therapy, or other highly coordinated treatment models • Preferred experience with treatment journey orchestration platforms, case management systems, workflow technologies, operational control towers, or customer support ecosystems • Preferred experience in manufacturing demand planning, integrated business planning, supply chain operations, or capacity management • US and Puerto Rico residency required • Required skills include commercial operations management, cross-functional project management, data analysis, market access, oncology, oncology marketing, operating models, operational architecture, operations management, executive presence, and healthcare personnel marketing

🏖️ Benefits

• Annual bonus • Long-term incentive, if applicable • Medical, dental, and vision healthcare • Other insurance benefits for employee and family • Retirement benefits, including 401(k) • Paid holidays • Vacation • Compassionate days • Sick days • Flexible work arrangements: Remote

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