Field Access Manager

🔥 18 hours ago

⚜️ Louisiana, Pennsylvania – Remote

⚜️ Louisiana – Remote 🔔 Pennsylvania – Remote

💵 $117k - $184.2k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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MSD

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1891

🏥 Healthcare

📦 Logistics

🧬 Biotechnology

Healthcare • Logistics • Biotechnology

MSD is a leading biopharmaceutical company known as Merck & Co. , Inc. in the United States, Canada, and Puerto Rico, and as MSD globally. The company focuses on scientific innovation to deliver medicines and vaccines for various health challenges, including oncology, vaccines, infectious diseases, and cardio-metabolic diseases. MSD operates multiple divisions, including Human Health, Animal Health, and Research & Development. With approximately 75,000 employees worldwide and a significant investment in research and development, MSD is committed to improving global health through its scientific advancements. Additionally, the company places a strong emphasis on diversity, inclusion, and corporate responsibility. MSD’s operations extend worldwide, offering opportunities in numerous regions and promoting diversity and innovation in all aspects of its business.

📋 Description

• Serve as subject-matter expert on access-related issues for healthcare professionals and healthcare organizations • Work cross-functionally with patient support, market access, field sales, and other internal teams to support timely patient access to therapy • Provide approved education on access and coverage matters to defined accounts within an assigned geography • Analyze access issues and act as the local access resource for HCPs, field force personnel, and regional management • Coordinate with the access hub on individual patient cases, patient access and coverage assistance, hub enrollment, and overall coordination • Educate HCP offices on benefit verification, prior authorization, appeals, patient support programs, payer coverage, and access resources • Analyze access trends and monitor payer trends to address access barriers • Identify and address barriers to patient access and support patient satisfaction • Build collaborative relationships with internal stakeholders • Provide access information and education to HCP offices and field teams • Escalate and coordinate access issues with third parties, including hub vendors • Provide education and support on specialty pharmacy issues • Explain product coverage under commercial, Medicare, and Medicaid benefit designs • Answer payer-specific coverage and access questions • Maintain knowledge of regional and national market dynamics and payer coverage policies • Educate and update HCPs on private and public payer coverage changes affecting patient access • Support product access through compliant payer coverage subject-matter expertise • Educate HCP offices on product hub programs, patient support offerings, financial assistance, and hub resources • Attend national and regional meetings

🎯 Requirements

• Bachelor’s Degree • Minimum of 7 years’ experience in patient support, pharmaceutical/healthcare sales or operations, or reimbursement support • Strong knowledge of health insurance structures, including Medicare Part B, Medicaid, and commercial insurance • Knowledge of benefit verification, prior authorization, and appeal processes • Expertise in pharmaceutical compliance and HIPAA regulations regarding patient confidentiality • Competent understanding of hub and patient support activities • Ability to manage multiple priorities in a remote environment • Ability to travel 20–25% / 25% • Must reside in the New Orleans area assigned territory/metro area • Ability to collaborate with sales representatives, sales leadership, and internal colleagues • Must be at least 21 years old • Valid driver’s license and clean driving record • Excellent interpersonal and communication skills • Ability to engage and influence multiple stakeholders across teams and disciplines • Pharmaceutical industry experience highly preferred • Understanding of HCP office workflows, prescription flow, and clinic operations • Pulmonology experience preferred • No visa sponsorship • US and Puerto Rico residents only

🏖️ Benefits

• Annual bonus and long-term incentive, if applicable • Medical, dental, and vision healthcare • Other insurance benefits for employee and family • Retirement benefits, including 401(k) • Paid holidays • Vacation • Compassionate days • Sick days