Senior Business Analyst

Job not on LinkedIn

🕒 August 24

🇺🇸 United States – Remote

💵 $125k - $145k / year

⏰ Full Time

🟠 Senior

🧐 Business Analyst

👻 Ghost score 34%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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MSQ DX

WebsiteLinkedInAll Job Openings

201 - 500 employees

📣 Marketing

💼 Consulting

Marketing • Consulting

MSQ DX is a digital impact company that helps brands translate digital experience into measurable commercial outcomes. Positioned as the “world's first digital impact company,” MSQ DX combines experience design, digital product development, technology-enabled transformation, and experience optimisation to drive revenue, conversion and retention for complex organisations. With over 500 experts globally and a focus on making commercial impact the primary success metric, the firm offers consulting-style services around digital transformation, customer journeys, AI-driven experience optimisation, and enterprise digital platforms; it is part of the broader MSQ group and showcases work across industries including clients like Vodafone and Reflex Winkelmann.

📋 Description

• Elicit, analyze, specify, and validate business needs of project sponsors and stakeholders • Gather customer requirements through workshops, questionnaires, surveys, site visits, workflows, use cases, scenarios, and other methods • Translate conceptual customer requirements into clear functional requirements for developers and project teams • Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and standards compliance • Create process models, specifications, diagrams, and charts • Review detailed requirements and user stories with business stakeholders • Conduct peer reviews of business requirements and backlog refinement • Work with stakeholders and project teams to prioritize requirements • Manage and track requirements throughout the project lifecycle • Communicate business-requirement changes and solutions to project managers, sponsors, and stakeholders • Establish trusted relationships with client stakeholders and internal team members • Manage multiple concurrent projects while balancing priorities and deadlines • Leverage AI tools throughout the requirements lifecycle, including discovery-note synthesis, BRD drafting, user-story generation, and acceptance criteria • Enhance MSQ DX’s requirements-gathering and documentation methods • Assist with developing standard requirements-specification templates • Guide and instruct junior staff members • Pilot and champion AI-powered BA workflows and tools • Share prompts, templates, and lessons learned with the broader BA team • Maintain positive and productive relationships with stakeholders, peers, and leadership

🎯 Requirements

• 5+ years of web project lifecycle experience from discovery through design, implementation, and release, ideally within a MarTech digital agency setting • 2–5 years of product management and/or project management experience • 5+ years of experience with CMSs • Understanding of web page structure and WCAG 2.1/2.2 accessibility requirements • Experience with Quality Assurance and testing • Ability to work within Agile or Waterfall environments • Ability to write well-organized and easily digestible user stories/requirements • Strong analytical, mathematical, and creative problem-solving skills • Excellent listening, interpersonal, written, and oral communication skills • Highly self-motivated, organized, and detail-oriented • Sound independent judgment and strong customer-service orientation • Ability to thrive in a collaborative, team-oriented environment • Proven ability to prioritize and manage 3 or more concurrent client engagements • Bachelor’s degree from an accredited college/university; Business or Management Information Systems concentration preferred • Experience using Office 365, including Outlook, Teams, Word, Excel, and PowerPoint • Experience with diagramming tools such as Visio or Miro • Experience managing project requirements using Jira or Azure DevOps • Demonstrated use of AI tools such as Claude, ChatGPT, or Copilot for requirements documentation and analysis • Prior experience in a digital agency setting, particularly MarTech-focused projects, is essential

🏖️ Benefits

• Health insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • 401(k) plan with up to a 4% company match • Self-managed personal time off • Ongoing learning opportunities • Mentorship • Professional development • Growth and collaboration with cross-cultural teams for Brazil team members