Mortgage Operations Manager

🔥 19 hours ago

🏈 Alabama – Remote

🏈 Alabama – Remote

💵 $74.6k - $124.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

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M&T Bank

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1856

🛡️ Insurance

💼 Consulting

🏦 Banking

Insurance • Consulting • Banking

M&T Bank is a leading regional financial institution that provides a wide range of banking services to personal, business, and commercial clients. Known for its customer satisfaction in mobile banking, M&T Bank offers products and services such as checking accounts, credit cards, mortgages, personal loans, and insurance. Additionally, it provides financial planning through Wilmington Advisors @ M&T. The bank is committed to community engagement, supporting local businesses, multicultural banking, and volunteerism. With a focus on cybersecurity and digital banking solutions, M&T Bank serves its clientele through comprehensive online and mobile services.

📋 Description

• Manage a Mortgage/Consumer Lending department by overseeing supervisors and/or operations managers • Ensure operational efficiency and targeted results are met • Provide operational, technical, and functional expertise on work policies and procedures • Plan, lead, resolve problems, analyze, and report for the assigned department • Plan and implement methods and procedures to improve daily operations • Implement department policy changes and create unit policies and procedures • Consult and communicate with operations staff • Contribute to strategic planning and short-term initiatives • Lead department- or division-level projects and represent the department on outside projects • Support the annual budget process and maintain financial accountability • Manage staffing, performance appraisals, promotions, salary recommendations, and terminations • Oversee training and development of direct reports • Ensure department contingency planning and regulatory compliance • Oversee a department of 15+ employees, including supervisors and operations managers

🎯 Requirements

• Bachelors Degree, or four to five years relevant experience in lieu of degree • Minimum four years operations experience • Minimum four years supervisory/management experience • SAFE Act registration required • Masters Degree preferred