Medical Business Specialist – Physician Administration

🔥 5 minutes ago

🚗 Michigan – Remote

🚗 Michigan – Remote

⏱ Part Time

🟢 Junior

🟡 Mid-level

🖥️ Administration

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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Munson Healthcare

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1915

🏥 Healthcare

Healthcare

Munson Healthcare is northern Michigan’s largest integrated healthcare system, operating multiple hospitals and care facilities including Munson Medical Center, Cadillac Hospital, Charlevoix Hospital, Grayling Hospital, Kalkaska Memorial Health Center, Manistee Hospital, Otsego Memorial Hospital, and Paul Oliver Memorial Hospital. The system offers a broad range of inpatient and outpatient services — cancer care, cardiology, maternity, neurosciences, orthopedics, primary care, radiology and imaging, stroke care, surgery, home health, hospice, laboratory and pharmacy services, physical therapy, urgent care and virtual/telehealth visits — and supports patients with tools such as a patient portal, an Ask‑a‑Nurse hotline, and price/transparency and financial assistance resources. Munson Healthcare also provides community health programs, clinical education, and employment opportunities across its regional network.

📋 Description

• Serve as the first point of contact for patients and their families • Obtain and verify required patient and insurance information • Enter patient and insurance information accurately into the registration system • Schedule patient appointments, including return office visits, referrals, and diagnostic testing/procedures • Greet patients professionally in person and by telephone • Respond effectively to patients and their families • Set the tone for an exceptional care, wellness, and healing experience

🎯 Requirements

• High school graduate or GED • For Specialist level: minimum of two (2) years’ experience as a Medical Practice Business Associate or in a similar healthcare role • For Associate level: 6 months to 1 year of customer service experience required • Proficient in typing • Proficient in Windows • Experience with multiple computer systems • Must reside in the state of Michigan • Must meet Munson Healthcare vaccination requirements for Measles, Mumps, Rubella and Varicella, or have lab-confirmed immunity • Must receive a flu vaccine during the flu season in the year hired and annually thereafter, or receive an approved medical or religious exemption

🏖️ Benefits

• Tuition reimbursement • In-person and online development • Access to career hub • Full benefits • Paid holidays • Generous PTO • Employee discounts • Free individual retirement counseling • Free wellness platform for employee and family • Personalized support for personal or family challenges • Employee participation in improvement huddles, employee surveys, and town hall meetings