Senior People Operations Manager

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murmuration

WebsiteLinkedInAll Job Openings

11 - 50 employees

🌍 Social Impact

🤝 Non-profit

📚 Education

Social Impact • Non-profit • Education

Murmuration is an organization that amplifies the power of civic engagement with data, tools, and research specifically designed for community-focused organizations. It believes that these organizations can drive significant change and create healthier, more equitable communities through collective action. Murmuration provides high-quality tech and data that enables these organizations to connect with and mobilize individuals effectively, ensuring that the voices of all community members are heard. Its offerings include a platform for organizing, enriched datasets, and actionable insights, all aimed at fostering meaningful connections within communities and driving transformative change.

📋 Description

• Manage day-to-day HR operations including payroll processing, benefits administration, leave management, and employee lifecycle actions (e.g., onboarding, offboarding, role changes, processing leaves, etc.); • Serve as the primary point of contact for employee relations matters, navigating sensitive situations with care, consistency, and sound judgment; • Manage immigration processes for staff, partnering with external counsel as needed; • Maintain accurate employee files, complete I-9 verifications, and support audits and compliance reporting; • Maintain and continuously improve HR data systems and reporting, ensuring accuracy, accessibility, and meaningful insights for decision-making; • Monitor and track changes in employment law, compliance requirements, and HR regulations across all states where Murmuration operates - proactively surfacing implications and driving any necessary updates to policies or practices before they become issues; • Draft and maintain HR policies that are clear, equitable, and aligned with our values and legal obligations; • Support employee engagement efforts (e.g., surveys, programming, etc.); • Identify and close operational gaps - if something is inefficient, unclear, or missing, you spot it and address it; • Partner with the Diversity, Equity, Inclusion, and Belonging (DEIB) steering committee to help embed equitable practices into people systems, policies, and programs. • Design, build, and deliver training for employees and managers, including manager-specific programs that promote inclusive leadership and equitable people practices; • Create practical tools (e.g., guides, templates, facilitation materials, training curricula) that help managers show up well in their roles; • Assess learning needs across the organization and develop programming that is targeted, useful, and grounded in real gaps rather than generic content; • Facilitate training sessions and workshops with confidence in both live and async formats; • Build and maintain an L&D resource library that managers and staff can access on demand; • Track the effectiveness of training programs and iterate based on feedback and outcomes.

🎯 Requirements

• 7+ years of progressive HR/People Operations experience, with meaningful depth in both HR operations and learning & development; • Strong working knowledge of employment law and HR compliance, including multi-state experience; • Demonstrated experience designing and delivering training programs and manager resources, not just administering them; • Proficiency with HRIS systems, payroll platforms, and HR data reporting, as well as comfort learning new tools quickly; • Strong analytical and problem-solving skills with the ability to translate data into actionable insights; • Ability to handle confidential information with discretion and integrity; • Exceptional organizational skills and attention to detail; • Strong interpersonal skills with the ability to build relationships and influence at all levels of the organization; • Experience in a remote, distributed work environment.

🏖️ Benefits

• Health, vision, and dental insurance with 100% of premiums covered for you and qualifying family members; • Retirement benefits with a 5% employer match; • A flexible unlimited PTO plan; • Generous paid parental leave; • Pre-tax commuter benefits; • A company laptop; • A flexible remote work environment; • A home office setup stipend for all new employees; • Monthly reimbursement for remote work expenses; • A yearly professional development fund; • Mental health and wellness benefits through Calm and Better Help; • Yearly in-person staff retreats; • A welcoming culture that celebrates diversity, equity, inclusion, and belonging.