Lead Product Manager – Customer Experience, EPIC EMR Integrations

Job not on LinkedIn

🔥 0 minutes ago

⛷️ Utah – Remote

⛷️ Utah – Remote

💵 $141.3k - $176.6k / year

⏰ Full Time

🟠 Senior

💝 Customer Support

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Myriad Genetics

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1991

🏥 Healthcare

🧬 Biotechnology

💊 Pharmaceuticals

Healthcare • Biotechnology • Pharmaceuticals

Myriad Genetics is a pioneer in the field of genetic testing and precision medicine, based in Salt Lake City, Utah. The company provides a wide range of genetic tests that help assess cancer risks, guide cancer treatment, inform prenatal care, and manage mental health conditions. Myriad Genetics aims to deliver life-changing insights through genetic testing, allowing healthcare providers and patients to make informed decisions to improve outcomes. Their offerings include tests for hereditary cancer risk, fetal sex prediction, chromosome conditions, and genetic diseases, leveraging over 30 years of expertise in genomics and personalized healthcare.

📋 Description

• Define and drive Myriad’s multi-year product strategy for customer-facing EMR integrations, primarily Epic • Set priorities balancing customer needs, business objectives, technical feasibility, and platform value • Lead roadmap planning and investment recommendations for integration, workflow, and interoperability capabilities • Identify market, regulatory, interoperability, and healthcare technology trends • Build data-driven business cases and align senior stakeholders on priorities, risks, and tradeoffs • Champion customer experience across ordering, results delivery, clinical decision support, and follow-up workflows • Partner with strategic customers, clinicians, and health systems to shape product direction • Define customer experience principles and outcome measures • Lead product strategy for EMR integration capabilities and interoperability priorities across HL7, FHIR, APIs, discrete data exchange, and clinical workflows • Partner with Engineering and EMR Technology on technical approaches, scalability, and platform investments • Drive high-impact initiatives that increase adoption, improve workflow fit, and deliver customer value • Serve as primary product leader across Product, Engineering, Clinical, Commercial, Operations, and Customer Success • Influence senior leadership through customer insight, strategic recommendations, and business impact analysis • Represent Product Management in strategic customer, partner, and executive discussions • Define portfolio-level success metrics and develop executive-level reporting and recommendations • Drive continuous improvement based on customer feedback, field insights, market dynamics, and performance data • Mentor Product Managers and cross-functional partners • Advance product management standards and foster innovation, accountability, continuous learning, and hands-on delivery • Serve as subject matter expert for customer experience, interoperability, and digital health workflows • Remove barriers and deliver meaningful outcomes

🎯 Requirements

• Bachelor’s degree required in business, healthcare, informatics, engineering, or a related field • 8–12+ years of experience in product management, digital health, healthcare technology, interoperability, or related disciplines • 5+ years of experience implementing, improving, or supporting Epic EMR workflows in a health system, vendor, consulting, or clinical lab environment • Demonstrated success leading complex product strategies and cross-functional initiatives with enterprise-wide impact • Significant experience with healthcare interoperability, clinical workflows, and scalable technical integrations across EMR ecosystems • Proven ability to influence senior leaders and align stakeholders across complex environments • Advanced product management expertise across strategy, portfolio planning, prioritization, discovery, delivery, and outcome measurement • Ability to translate customer, clinical, business, and technical needs into scalable product solutions • Deep understanding of healthcare interoperability standards, including HL7, FHIR, APIs, and EMR integration approaches • Strong stakeholder management, executive communication, and presentation skills • Proven ability to influence without authority and align teams across complex environments • Strategic, analytical, and commercially minded, with strong business acumen • Demonstrated leadership, mentoring, and coaching capabilities • Customer-obsessed mindset focused on measurable outcomes and long-term value • Ability to sit and work at a computer for extended periods • Ability to communicate effectively in written and verbal formats • Ability to occasionally lift and carry lightweight materials up to 20 lbs • Ability to travel to off-site locations as needed for meetings or training sessions

🏖️ Benefits

• Reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs