
51 - 200 employees
đź Consulting
đĽ Healthcare
đ Manufacturing
Consulting ⢠Healthcare ⢠Manufacturing
Myriad360 is a worldwide technology leader specializing in data center modernization, cloud services, cybersecurity solutions, and artificial intelligence. The company offers tailored end-to-end IT infrastructure solutions, delivering powerful cybersecurity solutions, cutting-edge cloud services, and advanced AI technologies. Myriad360 enhances business efficiency and connectivity with modern infrastructure and networking solutions and provides agile, scalable IT solutions-as-a-service. With expertise across various industries including healthcare, finance, manufacturing, retail, legal, and media, Myriad360 helps businesses optimize their IT potential with a range of advisory, implementation, and lifecycle services.
đĽ 4 minutes ago
đ˝ New York â Remote
đľ $165k / year
â° Full Time
đ Senior
đ´ Lead
âď¸ Business Operations
đť Ghost score 20%
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51 - 200 employees
đź Consulting
đĽ Healthcare
đ Manufacturing
Consulting ⢠Healthcare ⢠Manufacturing
Myriad360 is a worldwide technology leader specializing in data center modernization, cloud services, cybersecurity solutions, and artificial intelligence. The company offers tailored end-to-end IT infrastructure solutions, delivering powerful cybersecurity solutions, cutting-edge cloud services, and advanced AI technologies. Myriad360 enhances business efficiency and connectivity with modern infrastructure and networking solutions and provides agile, scalable IT solutions-as-a-service. With expertise across various industries including healthcare, finance, manufacturing, retail, legal, and media, Myriad360 helps businesses optimize their IT potential with a range of advisory, implementation, and lifecycle services.
⢠Create clarity around organizational roles, responsibilities, decision rights, process ownership, system ownership, data ownership, and cross-functional handoffs ⢠Lead strategic business initiatives from discovery through implementation with clear scope, ownership, milestones, risks, dependencies, adoption plans, and measurable outcomes ⢠Map current-state and future-state business processes end to end, including quote-to-cash, hello-to-cash, service delivery, procurement, fulfillment, and financial workflows ⢠Document process handoffs, dependencies, systems, data, controls, bottlenecks, rework loops, failure points, and customer or employee impacts ⢠Use Lean Six Sigma methods and process data to identify root causes and reduce handoffs, duplication, cycle time, waste, rework, and complexity ⢠Facilitate cross-functional workshops, process reviews, root-cause analysis sessions, Kaizen events, and improvement planning ⢠Develop business cases, recommendations, implementation plans, dashboards, and control plans ⢠Document enterprise application portfolios, integrations, interfaces, data flows, dependencies, ownership, lifecycle status, and criticality ⢠Maintain application, integration, automation, and process documentation standards and inventories ⢠Identify application overlap, aging systems, workarounds, control gaps, and portfolio rationalization opportunities ⢠Develop application, integration, and automation roadmaps ⢠Establish and chair a cross-functional Systems Governance Board ⢠Implement intake, scoring, review, prioritization, approval, and documentation processes for technology and data changes ⢠Evaluate downstream impacts of changes and ensure approved changes are reflected in documentation and controls ⢠Track governance decisions, risks, owners, target dates, benefits, and lessons learned ⢠Support M&A technology and operational due diligence and post-acquisition integration planning ⢠Partner with Finance and leaders to define KPI frameworks, scorecards, performance indicators, and financial benefit tracking aligned to EBITDA drivers ⢠Analyze performance trends, identify root causes, recommend corrective actions, and report realized impact ⢠Develop and implement an organization-wide continuous improvement strategy and project portfolio ⢠Design and launch a Six Sigma Yellow Belt curriculum through the company LMS ⢠Create facilitator guides, coaching materials, job aids, templates, and communications ⢠Coach Yellow Belts, Green Belts, project sponsors, and process owners ⢠Measure program participation, completion, adoption, project outcomes, and validated business impact ⢠Identify and escalate security risks and contribute to remediation efforts ⢠Perform other duties as assigned
⢠Certified Six Sigma Black Belt with verifiable through the online certification database issued by IASCC or ASQ ⢠Minimum 7 years of experience in process improvement, operational excellence, business transformation, or related roles ⢠Minimum 5 years of hands-on experience operating as a Six Sigma Black Belt or Master Black Belt in a related industry ⢠Demonstrated experience leading cross-functional Lean Six Sigma improvement initiatives from assessment through implementation, adoption, and control ⢠Strong experience mapping complex end-to-end processes, system integrations, data flows, reporting dependencies, controls, and ownership across business and technology teams ⢠Experience establishing or operating cross-functional governance, change review, portfolio prioritization, or architecture decision forums ⢠Ability to assess downstream system, data, reporting, integration, automation, control, and user impacts before changes are implemented ⢠Experience developing KPI definitions, measurement frameworks, scorecards, and financial benefit tracking in partnership with Finance and business leaders ⢠Ability to simplify complex concepts and communicate them clearly to technical, operational, executive, and non-technical audiences ⢠Strong executive presentation, facilitation, stakeholder management, influencing, and change leadership skills, including the ability to address resistance and gain buy-in ⢠Strong analytical judgment and the ability to balance business value, customer experience, risk, control, feasibility, and capacity ⢠Experience building RACI models, SIPOCs, value stream maps, process taxonomies, control plans, capability maps, and current-state or future-state architecture diagrams ⢠Experience supporting M&A technology due diligence, operational assessment, application rationalization, or post-acquisition integration planning ⢠Must be based in the United States ⢠Experience owning or rationalizing an enterprise application portfolio and maintaining application, integration, data-flow, or automation inventories ⢠Experience designing adult learning, Lean Six Sigma, or continuous improvement curriculum for an LMS, including assessments and certification paths ⢠Experience working with value-added resellers, VARs, IT solutions providers, distributors, managed services, or similar channel-based businesses ⢠Experience with hello-to-cash, order-to-cash, sales operations, procurement, fulfillment, service delivery, finance, or customer lifecycle processes ⢠Familiarity with CRM, ERP, PSA, CPQ, business intelligence, integration platforms, workflow tools, RPA, bots, APIs, AI-enabled automation, and data governance ⢠Complete ongoing security awareness training and comply with company policies
⢠Unlimited Paid Time Off (PTO) ⢠Incentive compensation plans for all employees ⢠Company-funded 401k contributions ⢠Zero-cost employer-covered health insurance ⢠Annual BYOD (Bring Your Own Device) reimbursement up to $500 ⢠Paid Parental Leave ⢠Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop ⢠Quirky, diverse, respectful, high-performing coworkers
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