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Six Sigma Black Belt, Business Process Excellence

🔥 4 minutes ago

🗽 New York – Remote

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💵 $165k / year

⏰ Full Time

🟠 Senior

🔴 Lead

⚙️ Business Operations

👻 Ghost score 20%

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Logo of Myriad360

Myriad360

51 - 200 employees

💼 Consulting

🏥 Healthcare

🏭 Manufacturing

Consulting • Healthcare • Manufacturing

Myriad360 is a worldwide technology leader specializing in data center modernization, cloud services, cybersecurity solutions, and artificial intelligence. The company offers tailored end-to-end IT infrastructure solutions, delivering powerful cybersecurity solutions, cutting-edge cloud services, and advanced AI technologies. Myriad360 enhances business efficiency and connectivity with modern infrastructure and networking solutions and provides agile, scalable IT solutions-as-a-service. With expertise across various industries including healthcare, finance, manufacturing, retail, legal, and media, Myriad360 helps businesses optimize their IT potential with a range of advisory, implementation, and lifecycle services.

📋 Description

• Create clarity around organizational roles, responsibilities, decision rights, process ownership, system ownership, data ownership, and cross-functional handoffs • Lead strategic business initiatives from discovery through implementation with clear scope, ownership, milestones, risks, dependencies, adoption plans, and measurable outcomes • Map current-state and future-state business processes end to end, including quote-to-cash, hello-to-cash, service delivery, procurement, fulfillment, and financial workflows • Document process handoffs, dependencies, systems, data, controls, bottlenecks, rework loops, failure points, and customer or employee impacts • Use Lean Six Sigma methods and process data to identify root causes and reduce handoffs, duplication, cycle time, waste, rework, and complexity • Facilitate cross-functional workshops, process reviews, root-cause analysis sessions, Kaizen events, and improvement planning • Develop business cases, recommendations, implementation plans, dashboards, and control plans • Document enterprise application portfolios, integrations, interfaces, data flows, dependencies, ownership, lifecycle status, and criticality • Maintain application, integration, automation, and process documentation standards and inventories • Identify application overlap, aging systems, workarounds, control gaps, and portfolio rationalization opportunities • Develop application, integration, and automation roadmaps • Establish and chair a cross-functional Systems Governance Board • Implement intake, scoring, review, prioritization, approval, and documentation processes for technology and data changes • Evaluate downstream impacts of changes and ensure approved changes are reflected in documentation and controls • Track governance decisions, risks, owners, target dates, benefits, and lessons learned • Support M&A technology and operational due diligence and post-acquisition integration planning • Partner with Finance and leaders to define KPI frameworks, scorecards, performance indicators, and financial benefit tracking aligned to EBITDA drivers • Analyze performance trends, identify root causes, recommend corrective actions, and report realized impact • Develop and implement an organization-wide continuous improvement strategy and project portfolio • Design and launch a Six Sigma Yellow Belt curriculum through the company LMS • Create facilitator guides, coaching materials, job aids, templates, and communications • Coach Yellow Belts, Green Belts, project sponsors, and process owners • Measure program participation, completion, adoption, project outcomes, and validated business impact • Identify and escalate security risks and contribute to remediation efforts • Perform other duties as assigned

🎯 Requirements

• Certified Six Sigma Black Belt with verifiable through the online certification database issued by IASCC or ASQ • Minimum 7 years of experience in process improvement, operational excellence, business transformation, or related roles • Minimum 5 years of hands-on experience operating as a Six Sigma Black Belt or Master Black Belt in a related industry • Demonstrated experience leading cross-functional Lean Six Sigma improvement initiatives from assessment through implementation, adoption, and control • Strong experience mapping complex end-to-end processes, system integrations, data flows, reporting dependencies, controls, and ownership across business and technology teams • Experience establishing or operating cross-functional governance, change review, portfolio prioritization, or architecture decision forums • Ability to assess downstream system, data, reporting, integration, automation, control, and user impacts before changes are implemented • Experience developing KPI definitions, measurement frameworks, scorecards, and financial benefit tracking in partnership with Finance and business leaders • Ability to simplify complex concepts and communicate them clearly to technical, operational, executive, and non-technical audiences • Strong executive presentation, facilitation, stakeholder management, influencing, and change leadership skills, including the ability to address resistance and gain buy-in • Strong analytical judgment and the ability to balance business value, customer experience, risk, control, feasibility, and capacity • Experience building RACI models, SIPOCs, value stream maps, process taxonomies, control plans, capability maps, and current-state or future-state architecture diagrams • Experience supporting M&A technology due diligence, operational assessment, application rationalization, or post-acquisition integration planning • Must be based in the United States • Experience owning or rationalizing an enterprise application portfolio and maintaining application, integration, data-flow, or automation inventories • Experience designing adult learning, Lean Six Sigma, or continuous improvement curriculum for an LMS, including assessments and certification paths • Experience working with value-added resellers, VARs, IT solutions providers, distributors, managed services, or similar channel-based businesses • Experience with hello-to-cash, order-to-cash, sales operations, procurement, fulfillment, service delivery, finance, or customer lifecycle processes • Familiarity with CRM, ERP, PSA, CPQ, business intelligence, integration platforms, workflow tools, RPA, bots, APIs, AI-enabled automation, and data governance • Complete ongoing security awareness training and comply with company policies

🏖️ Benefits

• Unlimited Paid Time Off (PTO) • Incentive compensation plans for all employees • Company-funded 401k contributions • Zero-cost employer-covered health insurance • Annual BYOD (Bring Your Own Device) reimbursement up to $500 • Paid Parental Leave • Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop • Quirky, diverse, respectful, high-performing coworkers

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