Associate Principal Engineer, ServiceNow – CMDB, ITOM, ITSM

🔥 0 minutes ago

🔔 Pennsylvania – Remote

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⏰ Full Time

🟠 Senior

🔴 Lead

🧑‍💻 Full-stack Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Nagarro

10,000+ employees

Founded 1996

💼 Consulting

📣 Marketing

🏥 Healthcare

Consulting • Marketing • Healthcare

Nagarro is a global leader in digital engineering and technology consulting. The company helps clients become innovative, digital-first businesses by leveraging technology to drive business breakthroughs. Known for its entrepreneurial agility and CARING mindset, Nagarro offers a wide range of services, including digital engineering, intelligent enterprise solutions, and experience and design services. With over 17,900 employees across 37 countries, Nagarro collaborates with industry leaders to accelerate digitalization and technology-led innovation.

📋 Description

• Work with the ServiceNow team to implement ServiceNow solutions across global locations • Provide technical expertise in ServiceNow ITSM and ITOM modules • Design, develop, and implement ServiceNow integrations with enterprise applications • Understand business needs and align them with standardized processes and solution design • Prepare technical specifications and implementation documents • Develop and implement technical solutions on the ServiceNow platform • Configure and customize ServiceNow applications based on business requirements • Support CMDB implementation, maintenance, and optimization activities • Implement and support Service Mapping solutions • Perform component integration testing and ensure quality delivery • Collaborate with cross-functional teams to ensure successful project delivery • Troubleshoot and resolve technical issues on the ServiceNow platform • Ensure adherence to ServiceNow best practices and continuous improvement initiatives • Participate in design reviews, code reviews, and provide technical recommendations

🎯 Requirements

• 9+ years of experience • Strong experience in ServiceNow ITSM, ITOM, CMDB, Service Mapping, and Integrations • Hands-on experience in designing and implementing ServiceNow integrations • Strong understanding of ServiceNow platform architecture and best practices • Experience in implementing and supporting ITSM and ITOM solutions • Experience in CMDB management and Service Mapping implementation • Experience in other ServiceNow modules such as SPM, GRC, or HRSD • ITIL knowledge is preferred • ServiceNow certification in any module is preferred • Ability to understand business requirements and translate them into technical solutions • Experience in developing technical solutions and performing integration testing • Strong problem-solving, communication, and stakeholder management skills • Ability to work effectively in a global delivery environment • Bachelor’s or master’s degree in computer science, Information Technology, or a related field

🏖️ Benefits

• Employees can work remotely

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